The Grounds Coffee Factory

The Grounds Coffee Factory 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   悉尼1則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 3

   No need to visit if you are after good quality of food, coffee or service. This place only values with the ambience and all those social media that hyped about the cool deco. Service was terrible, waiters/waitress basically couldn’t be bothered serving us, as their attitude was definitely not friendly or approachable. Felt like it was my fault of even coming to The Grounds to eat. Coffee, no need to order those fancy drinks because all those whatever syrup will make it taste not like a coffee already. A drink or coffee that doesn’t taste like coffee costs you $12. We ordered 2 pastas both were very blain.
   

   The Grounds Coffee Factory已在1天前回覆

   Hi there, Thank you for sharing your experience. We’re truly sorry to hear that the food, coffee, and service did not meet your expectations. We take pride in providing excellent service and high-quality meals, and it’s concerning to hear that you felt the staff was unapproachable and the food fell short. We’ll address this with our team to ensure we improve moving forward. We appreciate your feedback and hope to deliver a better experience in the future. - Nagi (The Grounds)
   

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2. H

   Henry

   悉尼1則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 5

   Fried chicken burger was too dry and bland. However ambiance is good
   

   The Grounds Coffee Factory已在1天前回覆

   Dear Henry, Thank you for your feedback. We’re glad to hear you enjoyed the ambiance, but we’re sorry to hear that the fried chicken burger didn’t meet your expectations. We take your comments seriously and will review the dish to ensure it’s up to our usual standards. We hope to provide a better experience in the future. - Nagi (The Grounds)
   

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3. OT

   OpenTable食客

   悉尼1則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Absolutely brilliant. Great food & outstanding coffee.
   

   The Grounds Coffee Factory已在1天前回覆

   Hi there, Thank you for your fantastic feedback! We're thrilled to hear you enjoyed both the food and the coffee. We look forward to welcoming you back for another great experience soon! - Nagi (The Grounds)
   

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4. D

   Danielle

   悉尼2則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing venue, every single detail was thought of, looked exactly like a factory. Finished breakfast to then accidentally get to go into the back to where the roasting happens and chat with the roaster about the process. Smell different coffees and learn how the process to roast. Highly recommend.
   

   The Grounds Coffee Factory已在1天前回覆

   Dear Danielle, Thank you for your fantastic feedback! We’re so glad you enjoyed the incredible details of the venue and had a memorable breakfast. It’s wonderful to hear that you got to experience the coffee roasting process and chat with one of our roaster (Emerson)—it’s always special to connect with the craft behind the coffee. We’ll be sure to pass on your kind words to him. Thank you for recommending us, and we hope to see you again soon! - Nagi (The Grounds)
   

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5. OT

   OpenTable食客

   Brighton1則評論

   5.0

   在2025年3月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Such a lovely exsperience here, great vibe, great food, great place 10/10
   

   • 

   The Grounds Coffee Factory已於2025年3月9日​回覆

   Dear Guest, Thank you for the fantastic feedback! We’re thrilled to hear you had such a great experience with the vibe, food, and overall atmosphere. We can’t wait to welcome you back for another great visit! - Nagi (The Grounds)
   

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6. K

   Karen

   悉尼5則評論

   3.0

   在2025年3月9日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 2
   4. 氛圍 3

   Always great food at The Grounds. Will come back again, despite some service issues today.
   

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7. T

   Tijana

   悉尼7則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Such an amazing venue with plenty to see. The food is immaculate and the coffee is so delicious. Great for a date or group setting. Must try the Sausage & Egg Muffin also the Pancakes!!
   

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   The Grounds Coffee Factory已於2025年3月9日​回覆

   Dear Tijana, Thank you for the wonderful feedback! We’re so glad to hear you enjoyed the venue, food, and coffee. The Sausage & Egg Muffin and Pancakes are definitely crowd favorites! We’re excited to welcome you back for more great experiences, whether it’s a date or a group gathering. - Nagi (The Grounds)
   

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8. i

   imonvacation

   熱帶北昆士蘭2則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was great! Can't fault the service. We'll definitely come back.
   

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   The Grounds Coffee Factory已於2025年3月9日​回覆

   Hi there, Thank you for the great feedback! We’re so happy to hear you enjoyed the food and service. We look forward to welcoming you back for another wonderful experience! - Nagi (The Grounds)
   

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9. R

   Rachel

   悉尼3則評論

   3.0

   在2025年3月7日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 5

   Giving a bit of style over substance vibes. Super expensive for fairly mediocre food. Great vibes/decor but be prepared to pay a lot for the experience
   

   The Grounds Coffee Factory已於2025年3月9日​回覆

   Dear Rachel, Thank you for sharing your thoughts. We’re glad you enjoyed the atmosphere and decor, but we’re sorry to hear the food didn’t meet your expectations. Our pricing reflects the effort we put into sourcing quality ingredients and creating a unique dining experience, but we’ll take your feedback on board as we continue to refine what we offer. We appreciate your input and hope to exceed your expectations in the future. - Nagi (The Grounds)
   

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10. C

    Christopher

    悉尼2則評論

    5.0

    在2025年3月5日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Love. This. Place. Servers are outstanding as always
    

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    The Grounds Coffee Factory已於2025年3月9日​回覆

    Dear Christopher, Thank you for the love! We’re delighted to hear that our servers continue to impress. Your kind words mean so much to the team, and we can’t wait to welcome you back again soon! - Nagi (The Grounds)
    

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