- 整體 2
- 食物 4
- 服務 1
- 氛圍 4
Disappointing Experience at Ivy Asia!
I had high expectations for Ivy Asia, given its reputation and steep prices, but unfortunately, the experience did not live up to the hype. While the ambiance is undeniably elegant, and the menu boasts an impressive selection, the service was shockingly poor for a restaurant of this caliber.
From the moment we arrived, it was clear that efficiency was not a priority. Getting drinks or refills felt like a test of patience. Dishes arrived sporadically, with long gaps between courses, making the meal feel more like a waiting game than a fine dining experience.
When the food finally did arrive, it was well-executed, but the frustration of the evening overshadowed any enjoyment. For the prices they charge, I expected impeccable service, yet our server seemed overwhelmed, inattentive, and indifferent. Even basic requests took ages to be fulfilled.
While the setting and cuisine have potential, the lackluster service made the experience feel like a waste of time and money. If you’re paying top dollar, you should receive top-tier service—unfortunately, Ivy Asia falls embarrassingly short in that department.
The Ivy Asia, Mayfair已在2天前回覆Hi,
Thank you for sharing your feedback with us and we’re sorry to hear you were disappointed with your experience. We would like to reassure you that we take all feedback on board to improve our guest experience and we hope you’ll join us again soon to restore your faith in us.
Kind regards,
The Ivy Asia Mayfair