The Ivy Tower Bridge

The Ivy Tower Bridge 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. m

   maria

   London2則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 3

   The service was a bit slow. The waiter was fantastic.
   

   The Ivy Tower Bridge已在2天前回覆

   Thank you for your feedback. Its disappointing to hear that your visit wasn't up to expectations. We will use this opportunity to improve ourselves. Kind regards
   

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2. H

   Helen

   London1則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing evening. The food was delicious had a lovely time. The staff were polite, welcoming and friendly too!
   

   The Ivy Tower Bridge已在3天前回覆

   Hi Helen, thank you for your kind feedback. We’re so glad to hear you had a nice evening with us. We hope to welcome you again soon!
   

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3. E

   Eamon

   London2則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Aiyshe was an amazing, patient, helpful and pleasant waitress. We look forward to returning.
   

   The Ivy Tower Bridge已在5天前回覆

   Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit to our restaurant. We look forward to welcoming you back soon for another wonderful dining experience!
   

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4. J

   John

   London4則評論

   5.0

   在7天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent for pre theatre lunch or dinner. Nice welcoming service
   

   The Ivy Tower Bridge已在5天前回覆

   Hi John, Thank you so much for taking the time to share your positive experience with us! We look forward to welcoming you back soon for another wonderful dining experience!
   

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5. T

   Tyler

   New York City2則評論

   5.0

   在2025年4月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food and service. 10/10 would recommend. Great view too!
   

   The Ivy Tower Bridge已於2025年4月9日​回覆

   Hi Tyler, thank you for taking the time to leave a review for us at The Ivy Tower Bridge. We're happy we could meet your expectations! We are looking forward to welcoming you again soon.
   

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6. C

   Carla

   Manchester4則評論

   5.0

   在2025年4月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great Food , outstanding location friendly staff and, very cosy atmosphere. Special thanks to Michael and Daniele Will be back for soon .
   

   The Ivy Tower Bridge已於2025年4月9日​回覆

   Hi Carla, thank you so much for your kind words! We’re thrilled to hear you enjoyed the food, location, and atmosphere. Michael and Daniele will be especially happy to hear your thanks! We can’t wait to welcome you back again soon!
   

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7. J

   Jenny

   London2則評論

   3.0

   在2025年4月5日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 3
   4. 氛圍 4

   The starter and the burgers were tasteless and dry. With a tone of mayonnaise to cover the dry patties. We had to wait for 3 burgers for more than 30 minutes , plus one of our glasses with soft drinks arrived extremely dirty. I can’t justify any of the above because the place was relatively empty when we arrived. The waiting stuff was polite but no one noticed the delay and the manager did not even bother to ask us how was our experience. Overall a very unpleasant experience especially when you have limited time to spend and also a 5year old who got really bored waiting for the meal to finish.
   

   The Ivy Tower Bridge已於2025年4月8日​回覆

   Thank you for your feedback, and we’re truly sorry to hear about your experience. We apologise for the issues with the food, long wait times, and dirty glass, as well as the lack of attention from our team. This is not the standard we aim to provide. If you would like to discuss your review further, please get in touch with our guest relations team. Best regards, The Ivy Tower Bridge Team
   

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8. C

   Catherine VIP

   London1則評論

   3.0

   在2025年4月5日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 5
   4. 氛圍 3

   Location is outstanding and service is excellent. Food is good enough. It’s the dreadful ‚muzak‘ blaring out that is so unsettling and headache inducing. Like a beach on the Cote D‘azure playing tired old pop hits. A little instrumental jazz would go a long way to help.
   

   The Ivy Tower Bridge已在2天前回覆

   Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience, both the positives and the areas where we fell short of your expectations. Please know that we take your feedback seriously and use it as an opportunity to refine our service and offerings. We hope you'll consider giving us another chance to exceed your expectations in the future.
   

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9. H

   Hande

   London1則評論

   5.0

   在2025年4月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Pleasant, stylish, try to get a place in the covered terrace
   

   The Ivy Tower Bridge已於2025年4月8日​回覆

   Thank you for your great feedback! We’re so glad you enjoyed your visit. For an extra special experience, the covered terrace is definitely a perfect choice. We hope to see you again soon. Best regards, The Ivy Tower Bridge Team
   

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10. C

    Charles VIP

    London19則評論

    2.0

    在2025年4月4日用過餐

    1. 整體 2
    2. 食物 2
    3. 服務 1
    4. 氛圍 3

    Sadly a very poor experience. Had to send back courgette fries three times because they were cold, had to chase main courses twice as trying to get to theatre. Food when it arrived was okay but nothing special and we had to rush to eat it. Huge restaurant that needs to organise itself much better for peak times. Convenient for the Bridge Theatre but you may be better to find somewhere else and walk a little further.
    

    The Ivy Tower Bridge已於2025年4月8日​回覆

    Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how disappointing it must have been. We apologize for the issues with your meal and the service, especially when you're on a time crunch. Your comments are valuable, and we’ll certainly work on improving both the speed of service and the quality of the dishes. We hope you’ll give us another chance in the future to provide a better experience. Best regards, The Ivy Tower Bridge Team
    

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