- 整體 3
- 食物 5
- 服務 1
- 氛圍 5
My wife has long wanted to go to the Ivy (it’s her name). She had been so excited. When we arrived, the hostess barely acknowledged us. She had been chatty with the previous person but with us, just a blank look. Our party of four was seated and then we waited.
“Waiting” is the theme of our meal.
We waited to place our order for what seemed longer than needed since restaurant was not that busy. The waiter took our drink orders and then we waited. Finally our food order was taken.
The food arrived quickly enough. The food was excellent.
Half of our drinks were empty when food was served. No one, at any point, asked if we wanted more beverages. Not one! Amazingly poor service.
We finished our meals and waited at least 20 minutes, with empty plates, until someone came by to bus the table.
And then we waited again. Someone finally came over to see if we wanted desserts. Again, drinks were not addressed. We almost passed on dessert since by this point, my wife was getting frustrated. And that’s hard to do.
Dessert came, amazingly delicious. And then the waiting again.
We finally got someone to give us the bill. And guess what, we needed to wait again. 2 1/4 hours after getting there, we were finally able to leave.
Now, admittedly I am a tourist and may not be up on the British food serving customs, but to me, the service was just plain terrible.
Don’t waste your £300 here. There has to be better places to go.
Thankd for nearly ruining my wife’s dream. At least she enjoyed the food.