- 整體 3
- 食物 4
- 服務 2
- 氛圍 5
We chose James Watson House to celebrate my daughter’s birthday. Upon choosing drinks, the two of us who drove had our driver’s license, and the birthday celebrant did not. She did, however, have a photo of her ID in her phone that was undeniably her. They left and came back and said they couldn’t accept the ID if it wasn’t the physical card. That required me to make a 35 to 40 minute round-trip to go get her card, which naturally I was going to do given that we were there to celebrate her birthday. I returned to cold appetizers, as the rest of the party waited on me and they seemed rushed to serve, and a watery drink, and pressure to order dinner because they close the kitchen an hour before they close the restaurant. Honestly the rushed demeanor began at our arrival with multiple requests for drink and appetizer orders as we were settling in. We dine here regularly. It was disappointing to say the least to have our celebration interrupted, stressed, and rushed, when they have served all of us often, including the weekend before this special night when we sat at the bar to eat and drink. They did offer her a dessert for her birthday, and another one was ordered, but they served them in styrofoam to-go boxes. It was not yet 10 PM, so we asked for forks. The evening’s interactions were thoughtless, unnecessary, and underwhelming. As regulars at this establishment, we will definitely be spreading out where we spend our entertainment/dining dollars from now on.