The New Moon

The New Moon 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Alexandra

   Los Angeles309則評論

   2.0

   在2025年2月27日用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   What a shame! This could have been a great restaurant because the food is very good, but the delivery of the food was frighteningly delayed to the point we had to split up and leave to make a 3 pm meeting (we were seated at 1 pm) before 40% of our table received our food. When I asked the waitress where our food was, she said “Thursdays are very busy “ while the other waitress said that one of the cooks hadn’t showed up. I didn’t want excuses, I wanted our table to be served. There is no chance we will ever book this restaurant again.
   

   The New Moon已於2025年3月5日​回覆

   Hi Alexandra, We're very sorry to hear that you did not receive the high level of service that we pride ourselves on. Occasionally, events conspire to cause delays in food service, though we do expect to manage this more effectively. Thank you very much for bringing to our attention this area in which we can improve; customer reviews like this are what make us better! We'd love to have the chance to show you how great an experience at the New Moon can be. For more information on what we can do to make your next visit better, please contact us through our website form and our friendly bookings manager will be happy to assist. Best wishes, Team New Moon
   

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2. A

   Andrew VIP

   London4則評論

   5.0

   在2025年2月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   A good venue for a business lunch, not too busy and the atmosphere allows for a conversation to flow.
   

   The New Moon已於2025年2月17日​回覆

   Hi Andrew, Thank you for taking the time to leave us a review, we appreciate your kind words and hoping to see you again soon! Team New Moon
   

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3. P

   Phil

   London1則評論

   5.0

   在2024年12月16日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We only had bar snacks, really good and were helped with what to order-great choices
   

   The New Moon已於2024年12月24日​回覆

   Hi Phil, Thank you for taking the time to leave us a 5* review. We are hoping to see you again soon! Team New Moon
   

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4. S

   Stacey

   London1則評論

   2.0

   在2024年12月16日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 2
   4. 氛圍 2

   This was my first time eating here, I will try the Brasserie as been told it's very good however many other tables along with ourselves had very long wait time for our food to come out.
   

   The New Moon已於2024年12月24日​回覆

   Hi Stacey It is really disappointing to hear that your experience was anything less than great, and your feedback will be taken on board and conveyed to staff, we would appreciate the chance to turn your experience around. please contact us and allow us the opportunity to rectify this. Team New Moon
   

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5. L

   Lee

   London1則評論

   3.0

   在2024年12月9日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Lacking a number of selections on the food menu. Table for 4 should be 2 square not 2 round where space is limited.
   

   The New Moon已於2024年12月12日​回覆

   Hi Lee, Thank you for taking the time to leave us a review. We will make sure to pass on your feedback to our management team. Team New Moon
   

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6. M

   Mark

   London3則評論

   4.0

   在2024年11月26日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   It was a great place , not too crowded , service was very good but there was a lot of problems with the menu , most of the options where unavailable due to lack of stock also the coffee machine was broken
   

   The New Moon已於2024年12月16日​回覆

   Hi Mark, Thank you for taking the time to let us know how we did! The coffee machine is fixed now, so we are hoping to see you soon! Team New Moon
   

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7. D

   Douglas

   London1則評論

   5.0

   在2024年11月9日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Went out their way to make our experience exceptional the team were wonderful
   

   The New Moon已於2024年12月12日​回覆

   Hi Douglas, Thank you for taking the time to leave us 5* review. We are hoping to see you again soon! Team New Moon
   

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8. N

   Neil VIP

   Kent10則評論

   4.0

   在2024年9月25日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Good value, good food and good service in a great location. Will eat there again.
   

   The New Moon已於2024年9月30日​回覆

   Hi Neil. Thank you for 4* review. We are hoping to see you again soon! Team New Moon
   

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9. M

   Mat

   London5則評論

   5.0

   在2024年9月20日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Lovely upstairs restaurant in this fabulous Leadenhall Market pub. Booked for 12 p.m. and it was very quiet. Lady serving was incredibly friendly and attentive, but not intrusive. We had fish and chips and a cheeseburger - both excellent - tasty, hot and good portions.
   

   The New Moon已於2024年9月24日​回覆

   Hi Mat we are glad you had a fantastic experience and enjoyed your visit, I will pass your comments on to the staff see you again soon Team New Moon
   

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10. OT

    OpenTable食客

    Bath3則評論

    5.0

    在2024年7月31日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    Good food and great service. Good TV screens for watching sport.
    

    The New Moon已於2024年8月5日​回覆

    Hi, Thank you for 5* review. Look forward to having you back for the football season. All the best, Team New Moon
    

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