I
Ibrahima
New York City4則評論
- 整體 3
- 食物 4
- 服務 3
- 氛圍 5
To whom it may concern,
My wife and I visited the Pearl this past Sunday, 3.08.25. We had never been to the Pearl but given everyone's recommendations and us visiting most popular places in the city we felt we had to come! Asher W. was our server for the evening and he seemed to have took care of us to the best of his ability. (Hold for later) We started out with cocktails and apps, the smoked whitefish and spoonbread were great, along with trying their baked clams and baked oysters; or at least we thought that's what we were getting! It turned out the kitchen made a mistake and brought us two orders of the baked oysters. (To which Asher mentioned and told us that due to the mistake we would just have an extra order for us to have). Minor inconvenience but overall still happy at this point because we are told it won't be billed. Onto entree's we enjoyed the Arctic Char and Gulf Snapper, both were well made and presented. The dessert was also great, I enjoyed the Oreo pie and my wife enjoyed their Elvis pudding cup. Now's to the disappointing part... I have my receipt and this afternoon can post if needed. We were charged around 36 (clams) and 20-ish (oysters), I didn't think of it at the time of paying but after getting home and seeing we were charged for 3 orders of the baked oysters and 2 orders of the baked clams I was upset. Baffled as to what would lead to such a "error" as to when he rang everything up in the end. Generally when a restaurant of statue makes a mistake you see things come off the bill not things added. I genuinely don't understand why this was done to us, and I would hope it wasn't just to drive up the total for a larger tip or to take advantage of a younger couple. I cannot deny that I am left with a sour taste given we felt the food was good but to find out after the fact that you were overcharged it doesn't make me feel like I would like to return. I reviewed the menu after the fact and saw 6.66 (oysters) and 18.00 (clams) online, upsetting.