- 整體 4
- 食物 5
- 服務 4
- 氛圍 5
Absolutely amazing food!! We really weren't expecting what we got. Very impressed. Drinks were also great! We went on a rugby match day, so it was busy, but the atmosphere was chilled and relaxed. Service was maybe just a little slow, but again, game day, so understandable. Staff were great, friendly, and helpful. The only thing that was off-putting was when the bill came, and they had added "10% service charge" (not optional). 1) this isn't America, and 2) had they not taken the liberty of adding the charge, we probably would've given a bigger tip than they added.
The Raven已於2025年2月6日回覆A, we are so happy to read such a great review about The Raven!
We are very glad to hear you had such a positive experience with our food!
We apologise for any slow service, we were completely swept off our feet for the game! we appreciate your understanding on this front and that you had such a good experience with our staff!
With regards to the 10% service charge, this is optional, we do apologise if this wasn't communicated clearly.
We do hope this doesn't stop you from coming back in the future!
Thank you again for the great review!
Kind Regards, The Raven Management