- 整體 3
- 食物 3
- 服務 3
- 氛圍 5
I want to be thoughtful about my experiences. Overall, we may try again and say this was a bad night..
Beautiful interiors.
Dress code- although it's stated to you several times on you reso before you arrive, they clearly aren't serious about it. Whatever.
Drinks- well made but light pours. Don't think they are focused on building regulars.
Food- both of our cuts of meat we subpar. Cowboy and filet. Steakhouse should have good steak. They were cooked to temp, but the sear was rough. Sides and app were good.
Service- They are in a palpable hurry to turn the tables. Took our app us from before we were finished. The server probably asked 4 times for our order in 15 minutes. Our server isn't well versed in" have a god time with the guests." It's a skill. One that drives your income! We did have a great conversation with the leader on duty that night. Roy. Since my spouse, at this point, refused to move it along and was now dug in, Roy engaged us in a great conversation. Invited us next door to the lounge
The lounge!- I had a blast. Great Interiors ,fun jazz singer. It was a party, and we stayed until the last set was over. Server great. Drinks still light pours. But intimate atmosphere. We even had a sing-along. Wil go back to Aces ( i think) anytime.
The Ruxton已在今天回覆Thanks for the review, Teresa. We're glad to hear that you enjoyed your visit to The Ruxton and our lounge. We're sorry to hear that your experience didn't meet expectations, especially with the steak and service. We appreciate your feedback and will certainly use it to improve. We hope to have the opportunity to serve you again and provide a better experience.