- 整體 1
- 食物 2
- 服務 1
- 氛圍 1
Beware of booking here!
Not enough staff, over 10 mins to be served at the bar.
Really poor food with items missing despite asking us for a pre order. No mozzarella on my mushroom starter, as per menu, and calamari not crispy. They'd run out of mushy peas for my pre ordered fish and chips. Pie was meant to come with mash but turned up with microwaved dauphinoise that tasted like it was from a discount supermarket, and the gravy was gloopy and weirdly sweet!
Wine we wanted (Viognier) not available.
After 9pm all patrons asked to go inside, due to residential area. While this is understandable, unfortunately it meant the volume levels were crazy and it was impossible to hear each other.
Staff tried their best, but clearly some major issues to get sorted here...
The Square Tavern已於2024年7月10日回覆Thank you for taking the time to share your feedback. We sincerely apologise for the issues you encountered during your visit.
We are very sorry to hear about the delays in service and the shortcomings in the food quality and availability. It’s disappointing to know that your dining experience did not meet the standards we strive to uphold and we will address these issues with our kitchen.
Regarding the early closure of our outdoor area, we ask all patrons to come inside after 9 pm out of respect for our neighbours and to maintain acceptable noise levels.
We appreciate your understanding and the efforts of our staff, and we are committed to resolving these issues promptly. We hope you will consider giving us another chance in the future.
Kind Regards,
Faye