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DANGEROUS Dining Experience at The Steakhouse in Caesars New Orleans – My Allergy Was Ignored
If you have dietary restrictions or food allergies, STAY AWAY from The Steakhouse in Caesars New Orleans. What happened to me on New Year’s Eve (12/31/2024) was not only shocking but could have been life-threatening due to the restaurant’s negligence and blatant disregard for guest safety.
I am a vegetarian with a severe seafood allergy—both of which I clearly communicated when placing my order. Despite this:
1.Deviled Eggs: I requested they be served without caviar. Instead, they were brought to me with caviar. When I pointed this out, the server admitted that instead of preparing a fresh dish, they simply scraped off the caviar because “the eggs were premade.” This was not only lazy but incredibly careless given my dietary needs.
2.Mac & Cheese: I specifically asked for it to be made without lobster, but it was served with lobster. Unfortunately, I didn’t realize this until after I had started eating. As a result, I suffered an allergic reaction—an extremely distressing and completely avoidable situation.
To make matters worse, I asked to speak with a manager to address these issues, but no manager came to our table. Instead, a staff member who did not appear to be management dismissed my concerns and said, “It’s hard to accommodate because everything has meat.” This response was not only disrespectful but also unprofessional and completely insensitive to my situation.
Their negligence and lack of care ruined my New Year’s Eve celebration. I trusted The Steakhouse to handle my dietary needs with professionalism and care, but instead, I was served food that endangered my health. My allergic reaction could have been far worse if I had consumed more of the dish.
This kind of behavior is unacceptable for any restaurant.