- 整體 3
- 食物 2
- 服務 2
- 氛圍 3
We’ve gone to the Tasting Room a dozen times over the last few years. Each time we’ve gone, we’ve remarked how we liked it better the time before. Last night, unfortunately it was no exception.
These are folks who are obviously trying very hard. Having a reduced menu on the nights when something big is playing at the theater makes sense. However, my expectation is that what remains is the best they can offer.
My salad was excellent, but my partner’s soup didn’t arrive until long after I finished it, and then only upon request. The bread that arrived at the table was pre-sliced, and as hard as a rock. They were out of the fish, so he ordered a flatbread which was okay. My gnocchi, on the other hand, was a mess. There was no difference in consistency between the little puffs and the sauce in terms of texture. It had obviously been overcooked, and then sat under a heat lamp. Very disappointing.
If we return, it will be on a night when they have their more complete menu. I think we may have enjoyed ourselves more had we not been watching the clock (we were attending a show) and if their selection was a bit broader.
The Tasting Room已於2024年10月24日回覆Karen,
Sorry to have disappointed and will share your comments with the team. We're used to 5 star reviews...
We do a lot of pre-theatre dining service and with the Broadway shows we craft a menu that allow us to ensure that our guests can enjoy an appetizer, entree and dessert and still get to the show on time - no clock watching needed. We consistenly offer 3 items for the table to share, 4 appetizers - 3 on the regular menu & 1 featured for the week, 6 entrees - 4 on the regular menu and 2 featured for the week plus desserts. This allows our guests to return frequently and always see something new on the menu. We'll never be a restaurant that offers 20+ items on the menu - the more items on the menu, the harder it is to control food and labor costs, which is why restaurants fail.