The Tillery

The Tillery 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. T

   Trish

   New Orleans2則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent service, blessed to celebrate my daughter's birthday and our 1st time visiting. Great experience will refer to others
   

   The Tillery已在2天前回覆

   Dear Trish, What a pleasure to be a part of your daughter's birthday here in Owings Mills. We are pleased we exceeded your expectations and helped to make your visit memorable. We also appreciate you mentioning the attentive, professional service from our associates. It was a pleasure hosting you all, and we look forward to seeing you at The Tillery again soon. Thank you!
   

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2. A

   Amanda

   Baltimore14則評論

   1.0

   在2025年3月1日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 3

   We had a reservation at 6pm and were seated right away. At 6:32 we still had no drinks that we ordered and our food orders had not been taken. We ended up leaving. For the price point of this place, we expected more and one waiter for an entire restaurant on a Saturday night is baffling. It was a night out to celebrate two birthdays. Incredibly disappointing.
   

   The Tillery已於2025年3月3日​回覆

   Dear Amanda, We truly apologize that your dining experience did not meet your expectations. You were right to expect great service from our team, and we are disappointed that this was not your experience. We appreciate that you took the time to write this detailed review, and your feedback will be used to stress the importance of our responsiveness to our guests. Thank you again for your comments, and we look forward to another opportunity to provide you the exceptional dining visit you deserve. Thank you!
   

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3. D

   Don

   Baltimore2則評論

   5.0

   在2025年2月20日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing steak. Made a delicious complimentary dessert for my wifes birthday.
   

   The Tillery已於2025年2月21日​回覆

   Dear Don, We're delighted to hear that you enjoyed our amazing steak and that the complimentary dessert added a special touch to your wife’s birthday celebration. At The Tillery, we take great pride in crafting memorable moments for our guests, and it’s always our pleasure to celebrate life’s milestones with you. We look forward to welcoming you back soon for another exceptional dining experience. Thank you!
   

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4. S

   Shaunta VIP

   New York City17則評論

   5.0

   在2025年1月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great experience overall. Our waitress was amazing! Food was great- except the Coconut Crab soup. Best calamari ever. Nice recognition of my son for his birthday. A little disappointed that after I ordered the Branzino, I was told a while later that it was all frozen and could not be ready for one hour. Ambience was nice. Been here several times, this was an improvement from before- would definitely return.
   

   • 

   The Tillery已於2025年2月3日​回覆

   Dear Shaunta, It’s always a pleasure to hear from our loyal guests, and we truly appreciate you sharing your experience. We’re thrilled that your server provided wonderful hospitality and that your son’s birthday was recognized. Celebrating special occasions with our guests is something we love to do. We are happy you enjoyed most of your meal but regret that the Coconut Crab soup did not meet expectations. We also understand how frustrating it was to wait for an update on the Branzino and apologize for the delay. We appreciate your feedback and will share it with appropriately as we are continuously committed to improvements to our overall guest experience. It was a pleasure to have you at The Tillery, and we look forward to welcome you back for a flawless visit. Thank you!
   

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5. J

   Janice

   Baltimore1則評論

   3.0

   在2024年12月26日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 3
   4. 氛圍 4

   We had 3 orders of crab cakes that were supposed to be made with lump crab meat. The crab cakes were basically filler which was incredibly disappointing.
   

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   The Tillery已於2024年12月31日​回覆

   Dear Janice, We are disappointed to hear about your dissatisfaction with crab cakes. Providing delicious, high-quality meals is at the heart of what we strive for; therefore, we apologize for not meeting your expectations. Your comments are invaluable, and we will share them with our culinary team as we are continuously committed to improvements to our offerings. We would welcome another opportunity to have you return and try our menu again. We hope to see you soon. Thank you!
   

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6. c

   chuck

   Richmond1則評論

   1.0

   在2024年12月25日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Sat at the table for 20 minutes and received no service, so we left.
   

   The Tillery已於2024年12月26日​回覆

   Dear Valued Guest, Thank you for choosing us during your time in Owings Mills. We want to offer you our apologies for the disappointing experience you had at our restaurant. We particularly regret learning that our staff was not attentive to your needs. We are confident that this was an isolated incident, and we hope that we will have the opportunity to welcome you back to experience our hospitality at its finest. Thank you!
   

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7. V

   Valli

   Baltimore1則評論

   1.0

   在2024年12月21日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   My husband ordered the eggs Benedict with crabcake it stated that it had spinach on it. When it came out, the eggs were cooked completely solid and there was guacamole, not spinach. When we brought it to their attention, all they did was offer us free coffee. 
   

   The Tillery已於2025年1月1日​回覆

   Dear Valli, We were sorry to read that your recent visit fell short of expectations. Our dishes, made with fresh, local ingredients, usually receive great feedback, so it’s disappointing to learn about the issues with your husband’s eggs Benedict. The substitution of guacamole for spinach and the eggs were not up to our usual standards, and we apologize for the oversight. We will address your comments with our culinary team to ensure better consistency moving forward. While we know compensation won’t change your experience, we hope it helps restore your confidence in us. We would love the chance to welcome you back and show you the quality and hospitality you deserve. Thank you!
   

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8. L

   LeslieAnn

   Baltimore1則評論

   5.0

   在2024年12月15日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Everyone was so kind, especially my waiter, or brought me a surprised desert for my birthday.
   

   The Tillery已於2025年1月16日​回覆

   Dear LeslieAnn, We are delighted to read you had a wonderful and memorable experience! It's great our thoughtful gesture of a surprise dessert for your birthday and the kindness of the staff, especially your waiter, truly made your visit. We look forward to serving you again! Thank you!
   

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9. E

   Eve VIP

   Baltimore7則評論

   4.0

   在2024年12月13日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   The steak was a little overcooked and not super flavorful, but the braised short rib, mussels, and dessert were good! Service and ambiance was good.
   

   The Tillery已於2024年12月14日​回覆

   Dear Eve, We are pleased found the service and ambiance to your liking. However, we are sorry to learn about your disappointment regarding the steak. We appreciate your feedback and will share it with our culinary team as we are continuously committed to improvements to our overall guest satisfaction. We look forward to welcoming you back to The Tillery the next time you are in the area. Thank you!
   

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10. G

    Griffin

    聖地亞哥5則評論

    5.0

    在2024年12月11日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 3

    Food was great, service good, lighting was not the great in some spots of the restaurant. Sitting by the windows at night time they had all the lights off inside so it was harder to see the menu and your food. Other than the lighting/ambience leaving something to be desired, the place is great and food is some of the best in the area!
    

    The Tillery已於2024年12月13日​回覆

    Dear Griffin, We are delighted you enjoyed our delectable cuisine and found the service commendable. It is always our goal to create a memorable dining experience, and it is wonderful that our offerings stood out as some of the best in the area. However, However, we understand that the lighting near the windows in the evening could have been more accommodating, and we regret not meeting your expectations. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. We hope to have the opportunity to welcome you back to The Tillery for a flawless visit. Thank you!
    

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