The Vermillion Room

The Vermillion Room 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. A

   Anastasiia

   Calgary1則評論

   5.0

   在2025年3月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our waiter I believe his name is Jeremy and a manager were amazing with all the service and assistance! Thank you!
   

   The Vermillion Room已在1天前回覆

   Dear Valued Guest, Thank you for your fantastic review! Jeremy will be thrilled to hear your kind words and looks forward to your next visit!
   

   請問這對你有幫助嗎？

2. OT

   OpenTable食客

   Vancouver1則評論

   5.0

   在2025年3月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Perfect food and service. Excellent music and overall atmosphere.
   

   The Vermillion Room已在1天前回覆

   Dear Valued Guest, Your 5-star review means a lot to us. Thank you for your kind words and for sharing your experience with others.
   

   請問這對你有幫助嗎？

3. T

   Tony

   Calgary3則評論

   5.0

   在2025年2月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Outstanding experience as always. Still a great dining experience in the majesty of the Rockies.
   

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4. L

   LeeAnne VIP

   Calgary2則評論

   4.0

   在2025年2月21日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 1
   4. 氛圍 5

   We waited 15-20 minutes for drinks and the restaurant was essentially empty
   

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5. P

   Peter

   Edmonton7則評論

   5.0

   在2025年2月19日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The Vermillion Room is fairly pricey; however, the food, service and ambience was excellent.
   

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   The Vermillion Room已在1天前回覆

   Dear Valued Guest, Thank you so much for your 5-star review! We are truly grateful that you took the time to share your positive experience.
   

   請問這對你有幫助嗎？

6. K

   Kim VIP

   Chicago7則評論

   5.0

   在2025年2月16日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Fabulous brunch. Wait stuff was so friendly and accomodating for my birthday.
   

   The Vermillion Room已於2025年2月18日​回覆

   Dear Valued Guest, Happy Birthday! We are grateful for your 5-star review. Thank you for sharing your review with us and the community. Warm regards, Sam – Food & Beverage Office Manager
   

   請問這對你有幫助嗎？

7. C

   Chris VIP

   Chicago1則評論

   5.0

   在2025年2月16日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great service, very attentive bartender. Food selection was great as well
   

   The Vermillion Room已於2025年2月18日​回覆

   Dear Valued Guest, Thank you so much for your 5-star review! We are truly grateful that you took the time to share your positive experience. Best wishes, Sam – Food & Beverage Office Manager
   

   請問這對你有幫助嗎？

8. S

   Sandeep VIP

   Chicago125則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We thoroughly enjoyed our Prime Rib and Chicken Pear Salad. I requested a Carajillo, and it was delicious. The Parisian dessert, however, was only average.
   

   The Vermillion Room已於2025年2月18日​回覆

   Dear Valued Guest, We’re grateful for your review and for taking the time to let us know about your experience. Your feedback is valuable to us and to our community. Sincerely, Sam – Food & Beverage Office Manager
   

   請問這對你有幫助嗎？

9. M

   Marilyn-audrey

   Montreal1則評論

   1.0

   在2025年2月15日用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 1

   Hello,I am writing this complaint because I am disappointed with how things unfolded during my stay at the Vermillion Room for my birthday on February 14, 2025. It should be noted that my boyfriend and I were on vacation in Banff and specifically chose this restaurant during our trip First, upon our arrival, there was no hostess at the door. We waited for 10 minutes before someone finally came to greet us and seat us at our reserved table.Then, as soon as we sat down, we noticed that all the tables around us had not been cleared of their food, giving the dining room a dirty appearance. There was even a table where the guests had left before receiving their meal. Their dishes were served afterward and remained on the empty table for the entirety of our dinner, which lasted 2 hours… Our server came to see us 20 minutes after we were seated and directly asked what we wanted to order. He did not present any menu or explain anything. We told him that we had not even received the drink menu. After that, we placed our order for both meals and cocktails… but our meals arrived before our cocktails.We saw our cocktails sitting at the bar, ready for at least 15 minutes before our server finally came to bring them to us. For dessert, my partner mentioned to the server that it was my birthday and asked if he could put a candle on the crème brûlée we ordered. The server arrived with the crème brûlée and the candle and explained that he couldn't find a lighter to light the candle. So, he decided to bring a torch from the kitchen and attempted to light the wax candle with it. However, this ended up burning the candle, causing all the wax to melt onto the crème brûlée and also burning the dessert itself… The server then left the dessert in that condition.Our bill was approximately $400. We anticipating this evening, hoping to experience the Fairmont's renowned hospitality. I am bitterly disappoin with how everything unfolded which did not live up to the establishment’s reputation.
   

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10. E

    Evan

    聖地亞哥2則評論

    2.0

    在2025年2月15日用過餐

    1. 整體 2
    2. 食物 1
    3. 服務 5
    4. 氛圍 2

    Service was excellent, as expected from a Fairmont property. Cocktails were excellent and well crafted. Food was rubbish, do not come here expecting more than an Outback Steakhouse meal. The wine list was similarly tuned. Make sure to request a table away from the door as we were subject to a draft the entirety of our meal and the host was unable to move us. Us and the only other couple in the section froze for the duration of our stay (winter jackets on inside).
    

    The Vermillion Room已於2025年2月18日​回覆

    Dear Valued Guest, Thank you for your review. We regret that your experience didn’t meet our usual standards. If you would like our assistance, please contact us directly at your convenience. Kind regards, Sam – Food & Beverage Office Manager
    

    請問這對你有幫助嗎？