- 整體 2
- 食物 4
- 服務 1
- 氛圍 2
This was our second visit to the voodoo rooms to celebrate our anniversary which we were really looking forward to. Unfortunately this time the service was absolutely appalling, the waiter took ages to ask if we wanted drinks, then just pretty much dumped a bottle of wine and glasses on the table and walked off, I've not been out for a meal where they dont even open the bottle for you, let alone pour it. The food came after a long wait and again was pretty much dumped on the table, the attitude of the waiter was so bad but then he was more interested in joining his loud obnoxious friends sat in the centre table where he joined them for tequila slammers shouting and swearing at the top of his voice and rallying around them getting their cocktails. They were so loud lots of other tables were turning round looking at them. The waiter took no notice of our table to ask if everything was alright, or if we wanted more drinks. We sat waiting so long to ask for the bill that in the end I just got up and walked round the corner to ask. When he finally came back to take our payment I asked for the service charge to be removed as I said the service was appalling. Instead of apologising or asking what the problem was he just turned even more rude and aggressive and said well it's only £6.50. My point was it wasnt how much it was but I'm not paying a service charge for pretty much being treat like we were getting in the way of him and his mates all night. The food was lovely and the other waiter who came to our table twice was great but unfortunately the guy who was our main waiter was up there with being one of the most rude arrogant people I've ever met. We went on to another two bars after, I'm pleased to say the service was fantastic.