The Wallace Restaurant

The Wallace Restaurant 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. D

   Dennis

   Oxford1則評論

   5.0

   在2025年3月6日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   A great atmoshere great food a pleasure to be there.
   

   請問這對你有幫助嗎？

2. P

   Paul

   Orlando3則評論

   5.0

   在2025年3月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent food and very pleasant service. As ever,
   

   請問這對你有幫助嗎？

3. J

   Julie

   London3則評論

   5.0

   在2025年2月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I have been coming to the Wallace for many years and today the restaurant exceeded all my expectations. It was lovely to see a young man that we have seen many times on previous visits , smiling staff, excellent service and very good food. Well done Wallace !
   

   • 

   請問這對你有幫助嗎？

4. F

   Flavio

   London1則評論

   5.0

   在2025年2月21日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Very interesting place! A lot of art pieces to see , fantastic!
   

   請問這對你有幫助嗎？

5. R

   Ramina

   Orange County4則評論

   5.0

   在2025年2月20日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 3
   4. 氛圍 5

   We enjoyed lunch. The food was tasty but a little cold. The staff worked hard to serve all the tables. They appeared to be a little short handed. We were not in a rush so it was not an issue for us to wait. Overall it was a great experience and we will return.
   

   The Wallace Restaurant已於2025年2月21日​回覆

   Dear Ramina, Thank you so much for your feedback! We are thrilled to hear you enjoyed your lunch and that the food met your expectations. We apologize for the temperature of the dishes, and we will be sure to address this moving forward. We truly appreciate your patience and understanding as the staff works hard to serve everyone, even during busy times. We look forward to welcoming you back soon! Best regards, The Wallace Restaurant Team
   

   請問這對你有幫助嗎？

6. R

   Richard

   London3則評論

   1.0

   在2025年2月18日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   I'm very fond of the collection, its setting and its restaurant (not cheap, but good food well presented and served, and at fair prices). It's good too to know that one is in some way supporting an excellent cause. Richard Wyber
   

   請問這對你有幫助嗎？

7. M

   Maïwenn

   London1則評論

   5.0

   在2025年2月16日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Afternoon tea excellent ! Découverte notamment des scones, délicieux ! Le musée est également magnifique. Un bon moment au Wallace Collection. Je recommanderai autour de moi.
   

   The Wallace Restaurant已於2025年2月17日​回覆

   Dear Maïwenn, Thank you so much for your lovely review! We are delighted to hear you enjoyed the afternoon tea, especially the scones, and that you had a great experience at the Wallace Collection. We look forward to welcoming you back soon! Warm regards, The Wallace Restaurant Team
   

   請問這對你有幫助嗎？

8. P

   Pamela

   London1則評論

   5.0

   在2025年2月13日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Lovely relaxing atmosphere and the food was good. They accommodated our dietary requirements, very happy 😊
   

   The Wallace Restaurant已於2025年2月17日​回覆

   Dear Pamela, Thank you so much for your kind words! We are thrilled to hear you enjoyed the relaxing atmosphere and that we were able to accommodate your dietary needs. We look forward to welcoming you back soon ! Warm regards, The Wallace Restaurant Team
   

   請問這對你有幫助嗎？

9. M

   Mark

   London1則評論

   2.0

   在2025年2月13日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   Food was small potions and really nothing special. Server got drinks order incorrect. I don’t know if staff write orders down but might I propose that this is made mandatory?
   

   The Wallace Restaurant已於2025年2月17日​回覆

   Dear customer, Thank you for sharing your feedback. We are truly sorry to hear about your experience and regret that it did not meet your expectations. We take your comments seriously and would appreciate the opportunity to address them directly. To help us better understand your experience and work towards a resolution, we kindly invite you to contact our restaurant team via email. They will be happy to escalate the matter to our senior management team. Warm regards, The Wallace Restaurant Team
   

   請問這對你有幫助嗎？

10. D

    Deanne

    Buckinghamshire1則評論

    3.0

    在2025年2月11日用過餐

    1. 整體 3
    2. 食物 3
    3. 服務 2
    4. 氛圍 3

    Even though we’d booked a table for lunch in advance we had to squish in next to 2 other diners as for some unknown reason a whole section of the dining area ‘wasn’t being used’ we were told. Waiting staff all looked miserable and none were on the ball as far as taking orders. We had to get the waiting staff to notice us arm waving as we’d been sitting for some time waiting for our order to be taken. This had to be repeated to get waiting staff’s attention to order desserts and coffee, and again to ask for the bill. We placed a simple order of 2 smoked salmon sandwiches. The waitress had only ordered one! We weren’t surprised as she hadn’t written our order down and relied on her memory. My friend ordered lemon drizzle for after which wasn’t drizzle - more a very dense lemon sponge with white icing on the top. Clearly not made on site. Wouldn’t recommend this cafe. Enjoyed the exhibits so will eat elsewhere if I return.
    

    The Wallace Restaurant已於2025年2月12日​回覆

    Dear customer, Thank you for sharing your feedback. We are truly sorry to hear about your experience and regret that it did not meet your expectations. We take your comments seriously and would appreciate the opportunity to address them directly. To help us better understand your experience and work towards a resolution, we kindly invite you to contact our restaurant team via email. They will be happy to escalate the matter to our senior management team. Warm regards, The Wallace Restaurant Team
    

    請問這對你有幫助嗎？