- 整體 5
- 食物 5
- 服務 5
- 氛圍 5
This was our first opportunity to return to the newly-reopened Waterlot - and the smiles on everyone's faces confirmed that Barry and the team have successfully recreated one of the best dining experiences in Bermuda! From the moment we walked in, the tone was set: the warm welcome in the bar upstairs, and Brett's attention to detail, the way our server, Linda, appeared silently whenever we needed, without any effort on our part, and without bugging us when we were deep in conversation, the way everyone was on hand, unhurried despite a full house on a Saturday evening - the blend of familiar faces from other top restaurants with new, well-trained talent, and first-class, professionally executed classic plates of food...Buzzy, but not so loud that you couldn't have a normal conversation across the table...Expensive, arguably, but unquestionably also excellent value - as the laughter across the room underlined. We walked out with a spring in our step and a determination to return. Welcome back - and thank you!
The Waterlot - Fairmont Southampton已在3天前回覆Dear Puck,
Thank you for sharing your wonderful experience at the newly-reopened Waterlot Steakhouse. We're delighted that you found the same magic that makes our restaurant special!
Your observations about our team's attention to detail—from Brett's warm welcome at the bar to Linda's perfectly timed service—are exactly what we strive for. We've worked hard to bring together the best talent in Bermuda while honoring the Waterlot traditions our guests love.
The lively yet conversational atmosphere you described is precisely the balance we aim to achieve. And while we recognize our pricing reflects our premium offerings, we're thrilled you found exceptional value in the experience.
Your determination to return is the highest compliment we could receive.
Warm regards,
The Waterlot Team