- 整體 1
- 食物 1
- 服務 4
- 氛圍 4
I wanted to reach out regarding our disappointing experience at your restaurant on Valentine’s Day. We had a 6:30 PM reservation, but when we arrived, we were immediately met with, “We have no open tables tonight,” instead of a proper greeting. It felt dismissive, and I couldn’t help but wonder if my husband’s Make America Great Again hat played a role in the way we were received. Regardless, we let it go and were eventually seated.
The booth we were given was extremely small, making it uncomfortable—especially for my husband, who is muscular. Given that your establishment is a cocktail bar, we expected quality drinks, but unfortunately, they were underwhelming. The biggest letdown, however, was the food.
For a total of $350 (including drinks, tip, and the Valentine’s dinner), we expected a satisfying meal. Instead, the portions were shockingly small, and we had to go out for pizza afterward because we left still hungry. Additionally, the menu description for the appetizer we ordered stated steak with house pub chips—nowhere did it mention that it was actually steak tartare (raw steak). When we questioned it, the server seemed condescending, saying, “Oh, you don’t know what that is?” That lack of clarity and attitude added to our frustration.
Overall, we left feeling ripped off and disappointed. This was meant to be a special night, and instead, it felt like a waste of time and money. Based on this experience, we will not be returning, but I felt it was important to share this feedback. I hope this helps you improve future experiences for your guests.