Toscana Restaurant

Toscana Restaurant 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. C

   Cathy VIP

   Denver1則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 1
   4. 氛圍 3

   Waited over hour and half for 4 pastas. Sat next to an extremely loud business dinner party. Waitress didn’t check on us once once food was served. Salad came out and tasted as if the vegetables had been frozen…was wilted and tasteless.
   

   Toscana Restaurant已在1天前回覆

   Dear Cathy, I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided has been reviewed by our team to ensure we consistently deliver upon guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will consider a return visit. Thank you for dining with us. Sincerely, Kristine Bembeneck, Director of Restaurants
   

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2. K

   Kenneth VIP

   Grand Rapids46則評論

   4.0

   在7天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 3

   Realynn was an excellent server. We had a wobbly table she moved us and said it wasn’t right to fix it when we were seated. A very smart customer centric decision
   

   Toscana Restaurant已在6天前回覆

   Dear Kenneth, Realynn does an excellent job for us! She will be so glad to hear your compliments. We eagerly await your next dining experience with us! Best, Kristine Bembeneck Director of Restaurants
   

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3. S

   Stephanie

   Northern MI6則評論

   5.0

   在2025年4月7日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great service and terrific food! Not to far from campus
   

   Toscana Restaurant已於2025年4月8日​回覆

   Dear Stephanie, What a lovely review! It is tremendous to hear that every aspect of your visit was pleasant. We are so glad that our location, service, and food combined for a lovely meal. Your feedback means a ton to us, so we thank you for that! Come back and see us again soon! Best, Kristine Bembeneck Director of Restaurants
   

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4. A

   Anne

   Grand Rapids47則評論

   5.0

   在2025年4月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   When we walked in the restaurant I immediately like the feeling of the place. Our waitress, Carmen was awesome. Then we found a wine on their wine list we have been trying to duplicate for years. They have a great wine list! And our meals were great too! I had the chicken parm...Loved it. And then we would like to give the Manager extra kudos! Turned out my husband left his credit card and I didn't see the message on Open Table until the next morning (By the way Thank You Open Table). We had driven to East Lasing from Holland MI for a concert and were planning to head home that morning. Called the Restaurant and because it is connected to the hotel the front desk answer....Long story short, we went to the hotel and the Manager of the Restaurant came in special to get the card out of the Safe! THANKS A MILLION This is a place that is worth the drive!
   

   Toscana Restaurant已於2025年4月7日​回覆

   Dear Anne, We strive to be our patron's favorite spot, so it is awesome to hear that we have succeeded in your case! Thank you so much for your support and feedback. It is excellent to hear that you enjoyed our incredible food and service. Your comments mean the world to us. We eagerly await your next visit! Best, Kristine Bembeneck Director of Restaurants
   

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5. K

   Keith

   Grand Rapids2則評論

   5.0

   在2025年4月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   It was one of the best dining experiences in Lansing in some time!
   

   Toscana Restaurant已於2025年4月7日​回覆

   Dear Keith, This is lovely! We appreciate your choice to dine with us and your positive feedback. Thank you for sharing the highlights of your experience, and we look forward to serving you again soon! Best, Kristine Bembeneck Director of Restaurants
   

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6. C

   Cheryl VIP

   Detroit13則評論

   2.0

   在2025年4月3日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 2

   I have been here many times but tonight the service was very much subpar. Food delivered cold, drink orders forgotten, ordered taken late, water fill ups slow; waiter kept saying I’m sorry over and over again instead of getting things right. Online menu out of date. I think it will be a minute before I return since my expectations now are low for this restaurant. :(
   

   Toscana Restaurant已於2025年4月4日​回覆

   Dear Cheryl, Welcome back, and thank you for choosing to dine with us again. I am very sorry to hear that we did not meet your expectations this time around. I have noted your comments regarding our service and menu offerings. I will be sure to address these areas of concern with our team. We hope to host you again soon for another opportunity to impress you with the quality meal you deserve. Sincerely, Kristine Bembeneck Director of Restaurants
   

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7. M

   Michael

   Grand Rapids3則評論

   5.0

   在2025年3月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food and service was amazing. 100% recommend. Make sure to get the table bread!!!
   

   Toscana Restaurant已於2025年4月1日​回覆

   Dear Michael, I'm very happy to hear you enjoyed your meal with us and our incredible service. Thank you for your kind words. Our staff prioritizes pleasant service for every patron. We would love to serve you again soon! Best, Kristine Bembeneck Director of Restaurants
   

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8. OT

   OpenTable食客

   Toledo2則評論

   5.0

   在2025年3月22日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our table had the 14 oz New York strip and the Bolognese pasta. We also got an order of bread. Everything was absolutely fantastic! The service was amazing. Would definitely go back especially in the summer to sit outside.
   

   Toscana Restaurant已於2025年3月23日​回覆

   Dear Anonymous, Your recommendations are certainly enticing! Thank you for taking the time to visit us and share your feedback on your meal. We are delighted to hear that you enjoyed your experience. It was truly a pleasure to host you, and we would be privileged to have the opportunity to serve you again in the future. Best, Kristine Bembeneck Director of Restaurants
   

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9. C

   Carol VIP

   Detroit6則評論

   4.0

   在2025年3月20日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   Had a long delightful dinner with a friend, Occasionally hard to find the waiter
   

   Toscana Restaurant已於2025年3月21日​回覆

   Dear Carol, We are delighted you have enjoyed your dining experiences and look forward to serving you again. Thank you for the kind feedback! Best, Kristine Bembeneck Director of Restaurants
   

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10. OT

    OpenTable食客

    Detroit1則評論

    5.0

    在2025年3月14日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Lovely restaurant! Perfect birthday dinner destination
    

    Toscana Restaurant已於2025年3月17日​回覆

    Dear Anonymous, We sincerely appreciate your delightful review! We're absolutely elated to learn that you loved your time with us during this special occasion. Your thoughtful words genuinely inspire us. We eagerly anticipate many more wonderful celebrations together in the future! Best, Kristine Bembeneck Director of Restaurants
    

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