Terra Restaurant at Tottington

Terra Restaurant at Tottington 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. j

   jason

   West Sussex1則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   First visit to Tottington Manor in decades for an anniversary meal and we were not disappointed. The staff were attentive and professional from the moment we arrived, the food was excellent and so were our surroundings. Nothing negative whatsoever, we were most impressed.
   

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2. W

   Wendy

   London2則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Visited as group of 3 for Afternoon Tea for a 90th birthday. From the moment the door was opened for us to the moment we left, nothing was too much trouble for any of the staff. The table was in a quiet area (as we requested). The food was absolutely lovely, perfect sandwiches, quiche, sausage roll, then a huge scone with delicious clotted cream and jam then brownies, shortbread biscuits, carrot cake & mini trifle. The birthday girl was presented with a glass of bubbles, had Happy birthday sung to her & given an extra piece of carrot cake with a candle! Absolutely outstanding food & service at a lovely restaurant in a gorgeous countryside setting. Thank you for making my friends birthday extra special ⭐️
   

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3. G

   Garry

   West Sussex2則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lovely setting, great service, wonderful food. Very relaxing atmosphere.
   

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4. T

   Teresa

   West Sussex1則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Thank you for making Mr and Mrs Broom's Anniversary so special. Teresa
   

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5. K

   Kathleen

   Brighton3則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We’ve just had a fantastic birthday lunch. The food was beautifully presented and tasted delicious. Nothing was too much trouble for the staff. Catering for one guests gf meal to serving her just the ginger ice cream without the rest of the dessert! Attention to detail, kind and friendly staff! Weee greeted with alcohol free drink as celebrated two birthdays, and a sweet treat at the end. Well done Chef , waitress and barman.
   

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6. C

   Chris

   West Sussex1則評論

   3.0

   在2025年3月9日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 1
   4. 氛圍 2

   Food was good. Service really wasn't. It was slow. A Wine glass was taken with Wine still in it, that was then spilt over the table. Dessert order got lost and forgotten about. We had to ask twice for sugar for the coffee, and 12.5% automatically added to the bill for service seems a little steep. Especially when the service wasn't great.
   

   Terra Restaurant at Tottington已在5天前回覆

   Hi Chris, Thank you for taking our call on Monday, I am so sorry you didn't receive the service or the hospitality that guests come to expect from us. I know from our conversation that you really enjoyed the food and we look forward to seeing you again soon so we can enjoy and appreciate the warmth of welcome and hospitality from our team.
   

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7. N

   Nikola

   West Sussex1則評論

   1.0

   在2025年3月2日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   The food wasn’t amazing but not terrible. The beef was overcooked and the chicken was very dry for the roasts. The service was kind but took 1 1/2 to serve the food which was outrageous for a restaurant that costs quite a penny. They did offer to take off service charge after complaining but in reality that should of been done automatically. Definitely not coming back to a place that serves food that my local pub can do quicker and probably even better. The only good thing about this place is the views especially when eating outside.
   

   Terra Restaurant at Tottington已於2025年3月2日​回覆

   Thanks for taking my earlier call. We try very hard and are proud to deliver great hospitality. We care; if we don't think we've been at our best we will be the first to say. You were greeted today by Phil who responded to your request to seat an additional guest as you had only booked for 4 and not 5 so he offered the table of your choice with firepit as an alternative as you preferred to be outside. You arrived at 12.15 and had paid and left by 13.47. 1.5hrs for 5guests dining for drinks, starters and mains & freshly cooked food is more than acceptable. Arthur who served you said your feedback had been good but after saying that service was slow, service charge was removed by him without question. We think our food and service is amazing and we are sorry to read you won't be returning.
   

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8. M

   Martin

   Hampshire1則評論

   5.0

   在2025年2月24日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food and service was excellent as always. Went on a Monday night so very quiet
   

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9. J

   Judith

   Devon1則評論

   5.0

   在2025年2月23日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   A relaxed dining experience within a lovely restaurant. Excellent staff with attention to detail. Exceptional food, especially with focus on outstanding local produce
   

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10. r

    richard

    West Sussex1則評論

    5.0

    在2025年2月23日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 3
    4. 氛圍 5

    Loved coming here for the first time. Great atmosphere and lovely decor. The food was amazing however not sure what went wrong with the stuffing. It was also an extra charge and it was very disappointing. Very dry and tasteless. The service unfortunately wasn’t great either. We had to ask to order every-time. Apart from that, super impressed with everything else
    

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