Trabucco

Trabucco 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. L

   Laura VIP

   Minneapolis21則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We enjoyed outstanding cocktails, a delicious cheese platter, and amazing meals. The service was the best I've ever had. We had our toddler grandson along and our server actually cut his buttered noodles for him, found a small plate for a smaller portion to cool, and a small spoon. It was a delightful experience!
   

   請問這對你有幫助嗎？

2. V

   Vincent

   New York City36則評論

   5.0

   在2025年4月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Service was excellent my wife had the scallops and I had the Zuppe pesce both excellent service was great and very attentive- only down was no pinot Grigio but not a biggie would become 
   

   請問這對你有幫助嗎？

3. J

   Jennifer

   San Francisco1則評論

   5.0

   在2025年4月11日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   The food exceeding expectations and the staff was amazing.
   

   Trabucco已在7天前回覆

   Wow—thank you for the fantastic 5-star review! We're so happy to hear that the food exceeded your expectations and that our team made such a great impression. It means a lot to us to know you had such a positive experience. We can't wait to welcome you back again soon!
   

   請問這對你有幫助嗎？

4. D

   David

   Orlando29則評論

   2.0

   在2025年3月28日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 4
   4. 氛圍 4

   The food was very mediocre for the price! Pastas are not freshly prepared for the order. We could watch the kitchen staff, prepare pasta, bag it and put it away for future orders. Carbonara tasted more like an Alfredo than a Carbonara. Lobster cannelloni was meh! Changing high prices for very average food.
   

   Trabucco已於2025年3月31日​回覆

   Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Our team strives to provide fresh and flavorful meals, and we will certainly take your comments about the pasta and Carbonara into consideration as we continuously work to improve our offerings. We also appreciate your perspective on the pricing and will review our menu to ensure we're delivering the best value to our guests. We hope you'll give us another chance in the future to show you the high-quality dining experience we aim to provide.
   

   請問這對你有幫助嗎？

5. OT

   OpenTable食客

   San Francisco4則評論

   4.0

   在2025年3月23日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   Only negative was that Staff member from out front kept running in and out past my seat/table to get things from the dining room
   

   Trabucco已於2025年3月26日​回覆

   Thank you for the great 4-star review! We're happy to hear you enjoyed your time with us. We appreciate your feedback about the staff member passing by your table, and we'll make sure to address it to improve the overall experience. We hope to welcome you back soon for an even better visit!
   

   請問這對你有幫助嗎？

6. R

   Robert

   Central Coast6則評論

   2.0

   在2025年3月21日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 2
   4. 氛圍 4

   We were disappointed. It started with the host check-in telling us we reserved seating at the bar, even though our reservation confirmation said dinning room. Fortunately we were brought into the dinning room. Server was extremely nice but slow, probably had too many tables, and would disappear for several minutes. I finished my cocktail and water, and waited several minutes before having to ask for refill. Which took several more minutes and then she refilled my glass, but then didn’t refresh my wife’s glass which was less than half. My wife’s pizza was undercooked and doughy. They brought out a new one which was very blacked on most of the bottom. My Osso Bucco was ok, but nothing of the quality that I expected. Menu, especially wine list, was far overpriced for the quality of food and overall experience. As the restaurant had several hundred reviews and 4.5 star rating, we were surprised by having such a poor experience.
   

   Trabucco已於2025年3月26日​回覆

   Thank you for taking the time to share your feedback. We sincerely apologize for the series of issues you experienced during your visit. It's disappointing to hear that we fell short of your expectations in terms of service and food quality. We will address the concerns you've mentioned, including the seating mix-up, slow service, and food preparation, with our team to ensure that these situations do not happen again. Your comments about the wine list and overall pricing are also appreciated and will be reviewed as we strive to improve the guest experience. We truly value your feedback and hope you'll reconsider giving us another chance to provide a better experience in the future.
   

   請問這對你有幫助嗎？

7. R

   Robert VIP

   Orlando21則評論

   3.0

   在2025年3月21日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   This restaurant is located inside the Hilton Hotel. If you are staying at the hotel and you don't want to go out in town to get some food, then I suppose this is a good enough option. But if you are a local and want to get some good Italian food, then this is not worth the hassle of going to the Hilton and parking. Ok ambiance, mediocre food and very poor service isn't something that attracts many customers. There was nothing special about the food, and in some cases, the food was subpar. It took us over 3 hours to get through our meal due to poor service. We won't be returning.
   

   Trabucco已於2025年3月26日​回覆

   Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience. We strive to provide excellent service and high-quality food, and it's clear we missed the mark during your visit. Your comments regarding the service and food will be addressed with our team to ensure we can improve. We appreciate your honest feedback and hope you will reconsider giving us another chance in the future.
   

   請問這對你有幫助嗎？

8. OT

   OpenTable食客

   San Francisco1則評論

   4.0

   在2025年3月14日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Excellent food and service. Wine selection very good and price in line with quality. Ambiance is good not intimate but certainly in line with the hotel / professional environment. Overall a very good experience and would go again if back at this hotel.
   

   Trabucco已於2025年3月17日​回覆

   Thank you for the 4-star rating! We’re glad you had a positive experience and would love to know how we can make it even better next time. Hope to see you again soon!
   

   請問這對你有幫助嗎？

9. T

   Tad

   亞特蘭大25則評論

   5.0

   在2025年3月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Service was outstanding. Omar and Sebastian worked very hard to ensure we had everything we needed. Classic Italian restaurant but the flavors were especially good. The mussels appetizer had a great taste to them - we have never had such good mussels. The octopus was delicious and the yellow sauce made it spicy and delicious. The bolognese was served piping hot and was outstanding. The pizza was a thin crust and made just perfect. The temperature of everything was perfect - food was hot, salads and beer cold. Very friendly place. Our first time but we will be back. Omar and Sebastian made our experience 5 star.
   

   請問這對你有幫助嗎？

10. TW

    TaylorW VIP

    Miami2則評論

    3.0

    在2025年2月28日用過餐

    1. 整體 3
    2. 食物 2
    3. 服務 2
    4. 氛圍 4

    The service was slow and the server not very knowledgeable about the wine list we had to wait over half an hour just to get some bread which was served without oil or butter
    

    Trabucco已於2025年3月3日​回覆

    Thank you for sharing your feedback. We’re sorry to hear that the service didn’t meet your expectations, and we truly appreciate your patience. We understand how important timely service and wine knowledge are, and we’re taking steps to ensure our team is more knowledgeable moving forward. We're glad to hear that David was able to make your experience better—he’ll be happy to know his efforts were appreciated! We hope you’ll give us another chance to provide you with the excellent service and experience we strive for.
    

    請問這對你有幫助嗎？