Tulse Hill Hotel

3.4

814則評論

£25及以下

英式料理

訂位

2位

2025年3月17日

下午7:00

今天已有3人次預訂

有提供體驗。

適合團體聚餐
鄰近首選
戶外用餐首選

Fresh seasonal British food and extensive range of drinks including a regularly changing selection of real ales.

The Tulse Hill Hotel is a great place to dine whether for breakfast, lunch or dinner. A place to enjoy all of the things that make a great pub – conversation, welcoming staff, tasty food and drink and, the perfect place to relax and unwind.

With regularly changing seasonal menus, rotating ales from local breweries, 11 draught beers and exciting cocktail list and a well-selected wine menu, every taste is catered for.

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其他資訊

位置
SE24 9AY London, Tulse Hill Hotel, 150 Norwood Rd,
電話號碼
020 8671 7499
價位
£25及以下
料理
英式料理, 現代英式料理
營業時間
星期一–星期六 08:00–23:00 星期日 08:00–22:00
Dress code
休閒服裝
Parking details
We have an onsite car park exclusively designed for the use of guests staying overnight.
付款選項
Mastercard, Visa, 美國運通

體驗

Mother's Day
每人平均消費£38.00
僅限2025年3月30日
Treat her to our gorgeous set menu this Mother's Day, with a Lillet Rose Spritz on us. Our special set menu consists of 3 delicious courses for £38, and includes our revamped Sunday roasts. The Mother’s Day menu can be found on our website.

其他814位顧客怎麽説

整體評分和評論

只有在這家餐廳用餐過的食客才能發表評論

3.4

3.4（根據最近的評分）

3.1食物
3.5服務
3.4氛圍
3.1CP值

噪音 • 熱鬧

814 則評論

L
Lucy
London1則評論
1.0
在2025年3月9日用過餐
1. 整體 1
2. 食物 1
3. 服務 1
4. 氛圍 1
Ordered roast chicken after checking that it included chicken breast. When it came, there was none, only a thigh and a leg, both with little meat on. Picked at it a bit and then sent it back, asking for breast meat. It came back with another thigh and an extra leg. I think it’s fair to expect some chicken breast in a roast that costs nearly £20! Quite hungry by now, I made the best of it but queried it at the end. The manager came over and first told me ‘it’s just thigh and legs today’, to which I responded that, had I known that, I would have chosen differently. She shrugged and said she couldn’t refund me as I’d eaten the food (I hadn’t asked for a refund at this point!). Then she came back a bit later and claimed the chef had given me chicken breast. Not true! And hang on, so there was breast meat available? We won’t be returning!
Tulse Hill Hotel已在7天前回覆
Dear Lucy, I’m truly sorry to hear about your disappointing experience with us yesterday. Our roast chicken should always include a chicken breast, and I sincerely apologize that this was not the case. This was a mistake from my kitchen, and I take full responsibility. Additionally, your complaint should have been handled much better. I apologise on behalf of my Assistant Manager, and I will be having a conversation with her to ensure this doesn’t happen again. I would really love the opportunity to make it up to you. Please do get in touch with me—I’m Nessa, the General Manager—and I’d be delighted to invite you back on the house at your convenience to show you how good we truly are. I hope to hear from you soon. Best regards, Nessa General Manager
請問這對你有幫助嗎？
F
Francesca
London68則評論
4.0
在2025年3月6日用過餐
1. 整體 4
2. 食物 3
3. 服務 4
4. 氛圍 3
The Tulse Hill Hotel has large open spaces inside and out within this well run pub/hotel. It's position on the south circular traffic system isn't ideal - but a good spot to meet friends midway between South East and South West London!
Tulse Hill Hotel已在7天前回覆
Dear Francesca, Thank you so much for your great review. See you again soon
請問這對你有幫助嗎？
R
Rathi VIP
London4則評論
2.0
在2025年3月2日用過餐
1. 整體 2
2. 食物 2
3. 服務 2
4. 氛圍 2
Empty pub but still had to go to the bar to order and collect drinks even with lots of staff. Most of the menu was out of stock/unavailable by 1.30 on a Sunday which was strange. Used to be a regular here but not sure I’ll be back any time soon unfortunately…
Tulse Hill Hotel已於2025年3月7日回覆
Good morning Rathi, I’m truly sorry to hear about your disappointing experience with us. We always strive to provide the best service, and unfortunately, we fell short on this occasion. That day, we faced unexpected challenges, including staff shortages and a major delivery that didn’t arrive. While this is not an excuse, it was unfortunately beyond our control. I would love the opportunity to make it up to you and show you the level of service we’re known for. Please feel free to contact me directly on the pub email —I’d be happy to arrange something for you. Best regards, Management Team
請問這對你有幫助嗎？
OT
OpenTable食客
Caribbean5則評論
3.0
在2025年3月2日用過餐
1. 整體 3
2. 食物 4
3. 服務 2
4. 氛圍 3
When the food arrives it is very tasty, however a number of drinks and food items not available (and they don't mention until after you've ordered and it's gone to the kitchen), food takes far too long, and some staff are not polite.
Tulse Hill Hotel已於2025年3月7日回覆
I’m truly sorry to hear about your disappointing experience with us. We always strive to provide the best service, and unfortunately, we fell short on this occasion. On that day, we faced unexpected challenges, including staff shortages and a major delivery that didn’t arrive. While this is not an excuse, it was unfortunately beyond our control. Additionally, I was particularly disheartened to hear that a member of our team came across as impolite, as we take great pride in our customer service and have never received such feedback before. Please know that we take this very seriously. I would love the opportunity to make it up to you and show you the high standards we’re known for. Please feel free to contact me directly via the pub email—I’d be happy to arrange something for you.
請問這對你有幫助嗎？
C
Charlotte VIP
London4則評論
1.0
在2025年2月19日用過餐
1. 整體 1
2. 食物 1
3. 服務 3
4. 氛圍 1
We were a table of 5 and sat down at 7pm, there was only one other table of guests but half the menu was unavailable and they couldn’t even provide sauces for the steaks. The steaks were v thin and cold, the pie was swimming in water and generally the whole standard was very poor. I felt like we were in an episode of fawlty towers, it was chaotic, the waitress did take the pie off the bill and apologised but we will not be returning
Tulse Hill Hotel已於2025年2月24日回覆
We’re very sorry to hear that your experience did not meet expectations. We always aim to provide high-quality food and service, and it’s disappointing to learn that we fell short on this occasion. We appreciate your feedback regarding menu availability and food quality, and we will be addressing these concerns with our team to ensure improvements are made. While we regret that we didn’t get it right this time, we do appreciate you giving us a try and hope you might reconsider in the future.
請問這對你有幫助嗎？
M
Maggie
London26則評論
5.0
在2025年2月17日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 4
A great Sunday roast which met expectations.Staff were so helpful. A suggestion when sorting the table reservation placement is to aim for keeping groups with very small children in specific areas ...To improve the experience of the adults who are child free.
Tulse Hill Hotel已於2025年2月24日回覆
Thank you for your wonderful review! We're delighted to hear that you enjoyed your Sunday roast and that our team were able to provide helpful service. We also appreciate your feedback regarding table placement and will take it into consideration to ensure all our guests have the best possible experience. We look forward to welcoming you back again soon.
請問這對你有幫助嗎？
D
Dominic
London1則評論
2.0
在2025年2月16日用過餐
1. 整體 2
2. 食物 1
3. 服務 5
4. 氛圍 5
Lovely place with great service however our roast potatoes were substituted with chips and the roast beef was way overcooked.
Tulse Hill Hotel已於2025年2月24日回覆
Thank you for your feedback. We're so pleased to hear that you enjoyed the ambiance and service, but we're sorry to learn that your meal didn’t meet expectations. Our goal is always to provide high-quality and delicious food, and we regret that we fell short on this occasion. We truly appreciate your comments and will pass them on to our kitchen team to improve. We hope you'll give us another chance to provide a better experience in the future.
請問這對你有幫助嗎？
T
Tim
London2則評論
4.0
在2025年2月9日用過餐
1. 整體 4
2. 食物 4
3. 服務 5
4. 氛圍 4
First time for us. Nice dining room. Friendly, efficient service. Sunday roast nicely cooked. Decent food, freshly cooked. Decent value. All good.
Tulse Hill Hotel已於2025年2月24日回覆
Thank you for your kind review! We're delighted that you enjoyed your first visit with us. It’s great to hear you appreciated the friendly service and our freshly cooked Sunday roasts. We’re also happy to hear you found it to be good value! We hope to welcome you back again soon for another great experience.
請問這對你有幫助嗎？
K
Katie
London1則評論
5.0
在2024年11月10日用過餐
1. 整體 5
2. 食物 5
3. 服務 5
4. 氛圍 5
We had a really lovely Sunday roast experience at the Tulse Hill Hotel - wonderful food and wine, and really exceptional and attentive service the whole time. Just a great atmosphere overall. Thank you!
請問這對你有幫助嗎？
S
Simon
London2則評論
4.0
在2024年10月27日用過餐
1. 整體 4
2. 食物 5
3. 服務 4
4. 氛圍 5
Have eaten here a few times and the food is always very good. This time however the service although fine was a lot slower than usual.
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常見問答

Tulse Hill Hotel有提供外帶，請透過020 8671 7499致電餐廳訂購。

目前有814位OpenTable食客評分Tulse Hill Hotel，平均分數為3.4顆星。

是的，你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

訂位

2位

2025年3月17日

下午7:00

今天已有3人次預訂

有提供體驗。

SE24 9AY London, Tulse Hill Hotel, 150 Norwood Rd,

用餐區

其他資訊

電話號碼
020 8671 7499
價位
£25及以下
料理
英式料理, 現代英式料理
營業時間
星期一–星期六 08:00–23:00 星期日 08:00–22:00
Dress code
休閒服裝
Parking details
We have an onsite car park exclusively designed for the use of guests staying overnight.
付款選項
Mastercard, Visa, 美國運通

Tulse Hill Hotel

訂位

私人包廂

用餐區

其他資訊

體驗

Mother's Day

菜單

其他814位顧客怎麽説

整體評分和評論

常見問答

Tulse Hill Hotel有透過OpenTable提供外送，或自行提供外帶嗎？

Tulse Hill Hotel餐廳的評分如何？

Tulse Hill Hotel目前接受訂位嗎？

訂位

用餐區

其他資訊