Vapiano - Flinders Lane

Vapiano - Flinders Lane 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Murat

   墨尔本1則評論

   2.0

   在2025年3月9日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 2

   I booked a table of six, mentioning a comfortable table. We arrived in two groups. Our friends arrived 10 minutes early. We arrived on time. I mentioned my name and saw my name on the reservation list. And then we saw our friends at a table in the middle. I asked the person whether that is the table we reserved, as it was in an awkward position next to the serving station and stairs. The person said that our friends preferred that table. After we left the restaurant, my friend told me that the service person couldn't find my name among the reserved tables. They showed a table next to toilets, or the one we seated. Almost all tables next to the windows were empty. Not a pleasing experience. I don't get good vibes here. We came here a few times, and each time I am disappointed with the atmosphere. Vapiano was a fixture for us abroad. We liked the relaxed atmosphere and friendly staff there. But not here.
   

   Vapiano - Flinders Lane已在4天前回覆

   Hi Murat, thank you for providing us with your feedback. We are very sorry to hear you did not enjoy your recent experience with us we will be sure to look into your reservation by contacting the team to ensure these issues are addressed. Your feedback is valuable in helping us improve, and we hope you’ll give us another chance for an improved experience.
   

   請問這對你有幫助嗎？

2. E

   Ellis

   墨尔本1則評論

   4.0

   在2025年3月5日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   Really nice food at a really nice price, hard to complain !
   

   Vapiano - Flinders Lane已於2025年3月6日​回覆

   Thanks for your review Ellis!
   

   請問這對你有幫助嗎？

3. RW

   RaymondW

   London32則評論

   3.0

   在2025年2月28日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 3
   4. 氛圍 3

   We needed somewhere local after a long flight, and this seemed to fit the bill. But the food was very disappointing.
   

   Vapiano - Flinders Lane已於2025年3月3日​回覆

   Hi, thank you for taking the time to pass on your feedback. We're sorry to hear you were unhappy with your recent visit to our restaurant and we have taken your feedback on board for future improvements. Thanks, Vapiano team.
   

   請問這對你有幫助嗎？

4. S

   Simone

   維多利亞州2則評論

   5.0

   在2025年2月16日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing deal! Food tasty and well cooked. Pasta is to die for.
   

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   Vapiano - Flinders Lane已於2025年2月17日​回覆

   Hi Simone, thank you for your review and feedback. We're so pleased to hear you enjoyed your pasta, we look forward to seeing you back again soon 🍝
   

   請問這對你有幫助嗎？

5. E

   Ebony

   墨尔本1則評論

   5.0

   在2025年1月18日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Celebrated my 29th birthday at Vapiano Flinders Lane with their bottomless brunch option which is extremely good value for money. Food was delicious as always and all my friends had an amazing experience. Have been coming here for nearly 10 years, has always been incredible.
   

   Vapiano - Flinders Lane已於2025年1月24日​回覆

   Hi Ebony, thank you for your review and feedback. We're so pleased to hear you enjoyed your bottomless brunch experience with us. We can't wait to welcome you and your friends back again soon!
   

   請問這對你有幫助嗎？

6. M

   Mark

   悉尼1則評論

   3.0

   在2025年1月7日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 3

   Food was nice, service was fine, but room was uncomfortably cold. Table decorations are fixed and form a silly barrier between the two sides of the table.
   

   請問這對你有幫助嗎？

7. OT

   OpenTable食客

   香港島1則評論

   4.0

   在2025年1月2日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Quality food at reasonable prices. We weee well served. Staff are very helpful.
   

   Vapiano - Flinders Lane已於2025年1月6日​回覆

   Hi there, thank you for your review and feedback. We're so pleased to hear you enjoyed dining with us and look forward to seeing you back again soon 🍝
   

   請問這對你有幫助嗎？

8. G

   Gracie

   堪培拉1則評論

   2.0

   在2024年12月23日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 4

   Our dining experience at Vapiano’s Flinders was a poor experience. We dined on a Monday evening with a group of 9 people. When seated we scanned our provided QR codes, ordered and paid. While half of the groups meals arrived on time, the other half of the meals were extremely late. When notifying staff we were missing 5 meals at 40 minutes past ordering, 3 meals came out with 2 of them wrong… ordered pomodoro risotto, recieved the pomodoro spaghetti, gamberi e spinach, no spinach…. We then received the last two meals after an hour had past!! How can a rocket salad take that long to prepare.. Food was bland and not really worth the wait! Unfortunate experience
   

   請問這對你有幫助嗎？

9. P

   Poppy

   墨尔本4則評論

   4.0

   在2024年12月14日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Always enjoy coming to vapiano … we sat on the balcony which was great! But the music is always a bit loud you can’t have a conversation when indoors….. it’ll be great to turn down the music at certain times of the day 🌺
   

   Vapiano - Flinders Lane已於2024年12月17日​回覆

   Hi Poppy, thank you for providing us with your feedback. We are pleased to hear you love visiting Vapiano and have passed on your feedback regarding the music to our team for improvements moving forward. We hope to see you back again soon 😊
   

   請問這對你有幫助嗎？

10. A

    Anju

    墨尔本1則評論

    4.0

    在2024年12月1日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    Having tea coffee on the menu would be great. The music is a bit loud but overall wonderful experience.
    

    Vapiano - Flinders Lane已於2024年12月4日​回覆

    Thanks for your review & feedback Anju! We look forward to seeing you back again soon 😄
    

    請問這對你有幫助嗎？