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Village Pub & Grill - Village Hotel Warrington,CheshireCheshire

Village Pub & Grill - Village Hotel Warrington

3.8
3.8
173則評論
£25及以下
英式料理
  • 適合特殊節日
  • 浪漫氛圍
  • 親子友善
From Sunday lunch to a working breakfast, dinner with mates or lunch with the ladies, our restaurant welcomes hotel guests and locals alike, all day, every day.

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其他資訊

  • 鄰近地區
    Warrington
  • Parking details
    Free public parking is possible on site (reservation is not needed).
  • Public transit
    Warrington Central rail station
  • 其他
    提供Wi-Fi, 無障礙通道, 酒吧/酒廊

其他173位顧客怎麽説

整體評分和評論

3.8
3.8(根據所有的評分)
  • 4食物
  • 3.8服務
  • 3.8氛圍
  • 3.8CP值

噪音熱鬧

173 則評論
  1. DanP

    Cheshire

    1則評論

    3.0

    1則評論

    在2020年2月15日用過餐

    1. 整體 3
    2. 食物 5
    3. 服務 1
    4. 氛圍 4
    Had to wait ten minutes to order Food for my 5 year old son. They were more interested in serving alcohol as the football was starting. I was chatting to a couple next to me, I said it’s annoying being ignored while people are doing nothing. I was heard by who I assume was the bar manager, he asked what I said. I repeated it, and he said I shouldn’t be rude. I explained I was talking to the couple next to me, and so was not being rude. However, being ignored at the bar by his staff (without someone even saying “I will be with you in a few minutes”) was rude and poor customer service. Rather than apologising about my wait and understanding from a customers point of view that no communication is being ignored and poor customer service, he went straight into defence/attack mode. He is not cut out for bar/restaurant work. As his customer service is shocking. Even as a black card member I won’t be eating there if he is working. He needs to be retrained by management or moved into another role that isn’t customer facing.

    請問這對你有幫助嗎?

  2. Chloe

    Manchester

    1則評論

    3.0

    1則評論

    在2020年2月14日用過餐

    1. 整體 3
    2. 食物 4
    3. 服務 1
    4. 氛圍 2
    The food was delicious so thank you to the kitchen team. Unfortunately the service was poor. The staff were either untrained, under trained or just didn’t care about their jobs apart from the person who was in charge who was very organised and efficient. When we arrived for our pre booked meal, we first had to wait 10 mins while they had a staff meeting. Then another member of staff arrived late. The person leading the meeting then told them it was unacceptable on the restaurant floor. We then waited 15 minutes for our drinks to be told by the staff ‘we don’t have any pina to make your drink’. We have been to many Village hotels and had food but unfortunately this time it was let down by the staff who didn’t seem interested or like previously said were untrained. Thank you to the kitchen staff and manager for sorting us out. Our feedback will be passed onto the hotel when we receive the phone call back from the manager.

    請問這對你有幫助嗎?

  3. neile

    Cheshire

    1則評論

    2.0

    1則評論

    在2020年2月9日用過餐

    1. 整體 2
    2. 食物 4
    3. 服務 2
    4. 氛圍 2
    Arrived at location, no reserved table as it was presumed we'd cancel because of the weather (why?) and no starters were ready. Had to ask for a plate from behind the bard when they were. On a previous visit the person behind the bar came over to our table to explain how the system works and what choices were available. This didn't happen occasion. Sta on a table next a large family group who were offered the privilege of having the meal explained to them but then decided that rather than sit down they'd spend the next 30 minutes standing about two feet away from the table we were sat at affording us no privacy whatsoever. Main course took at about 45 minutes to arrive, actually quite nice. The two young waitresses were helpful and pleasant. Deserts looked like left overs from breakfast so didn't bother.

    請問這對你有幫助嗎?

  4. DavidW

    Cheshire

    1則評論

    1.0

    1則評論

    在2020年2月1日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 1
    Terrible, booked a table online and when we arrived it was full as the match was on. We where then told our reserved sign had been removed by someone. Finally seated 45 mins later for at best! pub food and twice the price. This used to be an experience coming here but now just feels like an expensive sports bar. Wont be returning.

    請問這對你有幫助嗎?

  5. ANDREWF

    Cheshire

    1則評論

    1.0

    1則評論

    在2020年1月26日用過餐

    1. 整體 1
    2. 食物 1
    3. 服務 1
    4. 氛圍 1
    The village has really gone downhill since last time i was there, now looks and feels like one of the old Pontins holiday camp restaurants, except the food was better at Pontins. The food was awful, most of the starters were fish and left out on a table in the heat and the soup was coloured water with salt added to taste. The main meal was just as bad the meat was covered in fat and the Yorkshire pudding was like a hard biscuit and for sweet you had the choice of a croissant or muffin. Service was very slow also and there didn't seem to be any supervisor around. For the prices they charge you can get far better at many other places, so won't be going there again.

    請問這對你有幫助嗎?

  6. Lucyjosie

    London

    2則評論

    2.0

    2則評論

    在2020年1月24日用過餐

    1. 整體 2
    2. 食物 4
    3. 服務 2
    4. 氛圍 2
    We stayed here about 3 years ago & had a pleasant experience in the restaurant. It has now changed to more of a sport's bar which serves food. Nobody came to take our order & I couldn't get served at the bar so I went & found a staff member in the hotel reception area for help. Eventually a waitress appeared & we ordered our food. We then ordered a bottle of house white only to be told they had sold out!! Food was lovely, so compliments to the chef, but service awful. This is run as a bar which sells food, not a restaurant.

    請問這對你有幫助嗎?

  7. NatalieR

    Cheshire

    3則評論

    3.0

    3則評論

    在2020年1月12日用過餐

    1. 整體 3
    2. 食物 3
    3. 服務 3
    4. 氛圍 4
    The Sunday Carvery has been taken off the menu which is a big shame! There did not appear to be enough staff on & there were long delays between the mains coming out!

    請問這對你有幫助嗎?

  8. Del123

    Cheshire

    1則評論

    3.0

    1則評論

    在2020年1月12日用過餐

    1. 整體 3
    2. 食物 4
    3. 服務 2
    4. 氛圍 2
    Food was great as always but the service was poor. Shame as we frequent this resturant alot and the service is nowhere like it used to be. Were likely to return half as often as we used to.

    請問這對你有幫助嗎?

  9. JayneC

    Manchester

    3則評論

    4.0

    3則評論

    在2020年1月11日用過餐

    1. 整體 4
    2. 食物 4
    3. 服務 2
    4. 氛圍 4
    Great place to watch sport Only issue on Saturday was the plates were left for a while after we had finished eating (approx 45mins) I went and asked for the table to be cleared

    請問這對你有幫助嗎?

  10. JohnW

    Cheshire

    1則評論

    4.0

    1則評論

    在2020年1月5日用過餐

    1. 整體 4
    2. 食物 4
    3. 服務 4
    4. 氛圍 4
    Great first visit will return for more food and drinks

    請問這對你有幫助嗎?

常見問答

​目前有173位OpenTable食客評分Village Pub & Grill - Village Hotel Warrington​,平均分數為3.8​顆星。

是的,你可以透過在OpenTable上選擇日期、時間、用餐人數來預訂這家餐廳。

無法在OpenTable訂位

非常抱歉,這家餐廳無法透過OpenTable預訂。如需了解座位供應情況,請直接與餐廳業者聯繫。

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Village Pub & Grill - Village Hotel Warrington的Google地圖

WA1 1QA Cheshire Cheshire, Centre Park, Warrington,

其他資訊

  • 鄰近地區
    Warrington
  • 營業時間
    Mon–Sat 6:00 pm–10:00 pm Sun 1:00 pm–4:45 pm
  • 價位
    £25及以下
  • 料理
    英式料理
  • 餐廳風格
    休閒餐飲
  • Dress code
    休閒服裝
  • Parking details
    Free public parking is possible on site (reservation is not needed).
  • Public transit
    Warrington Central rail station
  • 付款選項
    Mastercard, Visa, 美國運通
  • 其他
    提供Wi-Fi, 無障礙通道, 酒吧/酒廊
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