Wagtail Rooftop Bar & Restaurant

Wagtail Rooftop Bar & Restaurant 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   London1則評論

   4.0

   在5天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Very nice restaurant. Spoilt by the bill. Service charge included in the bill but when the card handset was given to me they tried to add an additional tip.
   

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2. P

   Peter

   London1則評論

   5.0

   在2024年11月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food and service, with great views from the restaurant.
   

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3. P

   Polly

   London1則評論

   2.0

   在2024年10月11日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 3
   4. 氛圍 1

   We dined at Wagtail on Friday as two couples it was a very disappointing experience, especially given the hefty £400+ bill. We hadn’t seen each other for ages and were really looking forward to a buzzing night at a top rooftop restaurant, but sadly, it didn’t live up to our expectations. To start, the service was very slow. We had a booking for 7:30 PM, and while we hoped for a lively atmosphere, the restaurant was clearing out by that time and was completely empty by 10:15 PM when we left. We expected to be finished by 9:30 PM at the latest, so that shows the drawn-out pacing. To start I ordered a charcuterie board (£22), expecting a mix of meats and cheeses, but there were only some dry bits of salami and no cheese. When I asked the what meats were included, our waiter had to go and ask. The "pickled" onions were tasteless, as if they hadn’t been pickled at all and frustratingly they had no gluten-free options for the bread. When I asked for GF break, our waiter barked "no" with no alternative suggestion. I ended up giving my bread, which came with the charcuterie board to the others as the burrata / steak tartare didn't come with anything to eat them with (bizarre). When our mains finally arrived, they were lukewarm/cold (linguine, chicken and sea bass). All 3 dishes were bad, but the chicken was particularly disappointing—dry, cold, and underwhelming. For a place that charges premium prices, this was unacceptable and very disappointing. As for drinks - they were overpriced and pretty boring. We expected a bit of theatre for the £17+ prices but they looked like something from Wetherspoons. While the restaurant is beautifully decorated - it's all style no substance. We left feeling disappointed, unsatisfied, bored and overcharged. We wouldn't go back, or recommend this to anyone else.
   

   Wagtail Rooftop Bar & Restaurant已於2024年10月17日​回覆

   Hello Polly, I’m truly sorry to hear about your disappointing experience at Wagtail. It’s disheartening to know that we fell short during what should have been a special evening for you and your friends. We take your feedback seriously and will be reaching out to you soon to discuss how we can make amends. Thank you for bringing these issues to our attention. Best regards, Frank
   

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4. K

   Kateryna

   London8則評論

   1.0

   在2024年8月25日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   Rude staff and overall horrible experience. Food was salty
   

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5. C

   Craig VIP

   London16則評論

   4.0

   在2024年7月26日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Always a pleasure to dine at Wagtail. great staff, friendly and welcoming. Good views with a nice terrace option for dining and a bar above the restaurant for afterwards, Not the most extensive menu, but what they do, they do very well.
   

   Wagtail Rooftop Bar & Restaurant已於2024年8月2日​回覆

   Craig, we really appreciate your positive review! We take on board your feedback about the menu and we look forward to seeing you again soon.
   

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6. OT

   OpenTable食客

   South Wales2則評論

   2.0

   在2024年6月25日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 4

   I got an Aperol Spritz for £17 with service charge. Servers were quite rude and unpleasant. The view was lovely with the Shard.
   

   Wagtail Rooftop Bar & Restaurant已於2024年8月2日​回覆

   Thank you for sharing your experience with us. We apologize for the disappointing service you encountered despite the lovely view of the Shard. Your feedback is valuable to us, and we'll address the issue with our team to ensure a more pleasant experience in the future. We appreciate your understanding and hope to welcome you back for a better visit soon. Kind regards,
   

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7. FN

   FredNLondon VIP

   London227則評論

   5.0

   在2024年6月24日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   As always top food, service and view. A gem in the City!
   

   Wagtail Rooftop Bar & Restaurant已於2024年8月2日​回覆

   Thank you! We're delighted you enjoyed the food, service, and view. Hope to see you again soon!
   

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8. IA

   IndiraA VIP

   London10則評論

   3.0

   在2024年5月10日用過餐

   1. 整體 3
   2. 食物 2
   3. 服務 2
   4. 氛圍 3

   Service require improvement as this suppose to be 5 star restaurant, food is overpriced
   

   Wagtail Rooftop Bar & Restaurant已於2024年8月2日​回覆

   Thank you for your feedback. We apologize for any inconvenience caused by our service not meeting your expectations. We continually strive to improve, and your comments will help us address areas needing attention. We appreciate your patronage and hope to exceed your expectations on your next visit. Kind regards,
   

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9. A

   Arranhare

   Glasgow12則評論

   5.0

   在2024年1月30日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great location, great views and very good food, the shoulder of lamb was perfect
   

   Wagtail Rooftop Bar & Restaurant已於2024年8月2日​回覆

   Thank you! We're delighted you enjoyed the food, service, and view. Hope to see you again soon!
   

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10. OT

    OpenTable食客

    London1則評論

    5.0

    在2024年1月17日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 4
    4. 氛圍 5

    Amazing place, tasty food, outstanding service and breathtaking views! Wish they had some salads options on the menu.
    

    • 

    Wagtail Rooftop Bar & Restaurant已於2024年8月2日​回覆

    Thank you! We're delighted you enjoyed the food, service, and view. Hope to see you again soon!
    

    請問這對你有幫助嗎？