- 整體 3
- 食物 4
- 服務 4
- 氛圍 1
I usually love coming here, but last night we went at around 9:40pm. I do have one comment as feedback for improvement, since I love this place: At around 10:20, I noticed the staff was already sweeping and putting the dishware, glassware, silverware away in preparation for closing. This made the ambience very noisy and not very comfortable. It is my understanding that their hours on Saturdays are through “11ish” (with the “ish” as posted on their sign by the entrance). I was very uncomfortable so we cut our experience short. We were planning on ordering more cocktails and dessert, but we left instead, due to the noise and cleaning activities. If the intention is to close right at 11pm, with everything ready, then it seems to be working. It’s just not what is understood from the “ish” on the entrance sign.
Food was good as usual, and service too for the most part, with the exception of the host who did not bring me a purse-holder when I asked for one. I didn’t understand why since there were many available. Our sever made it right by bringing one.
West Texas Chophouse - Cimarron已於2024年10月28日回覆Hi Krystal! Thank you for your feedback about your recent visit to West Texas Chophouse. We're glad to hear that you enjoy our food and service, but we apologize for the noise and discomfort caused by the cleaning activities as we prepared to close. Your comments about our hours are important, and we will address this with our team to improve the experience for our guests. We appreciate your understanding and hope you'll visit us again for a more enjoyable experience, where you can fully savor your cocktails and dessert. Thank you!