- 整體 2
- 食物 5
- 服務 2
- 氛圍 4
Food was great, service was somewhat ok. I mean the server (Darun) was a bit distracted - treated us like we were not a priority for him. The check was $160 - I figured 20% was very generous for the level of service. The kid watches me select a tip level on his payment device and hits me with: “oh, I didn’t charge you for the coffee. You know, they only pay me like 2 bucks an hour here.” I left an additional 5 bucks on the table which should have went to the restaurant not to him. I’m not impressed and we won’t be back any time soon.
Whiskey Cake - Round Rock已在4天前回覆Hey,
Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the food, but we're sorry to hear about your service experience. We aim to provide a memorable experience for all our guests and it seems we missed the mark this time. We always strive to ensure all our customers receive the best service and your comments will be shared with our team for review. We hope you'll give us another chance to impress you in the future.
Best,
Whiskey Cake - Round Rock Management Team