- 整體 1
- 食物 3
- 服務 1
- 氛圍 2
I was extremely disappointed with my experience at this restaurant. While I understand the time limitations on New Year’s Eve, the service felt unreasonably rushed and unprofessional. We were only given 1.5 hours for our meal, but instead of handling this with grace, our server made the entire experience feel hurried and stressful from start to finish.
The tables were very small, so we preferred to order in stages to avoid overcrowding. However, our server insisted we place our entire order at once, despite the limited space. As expected, when the food arrived, not everything fit, and the food runner seemed visibly annoyed as he had to rearrange our table to make room.
We ordered a full dining experience—pre-dinner drinks, a bottle of wine, appetizers, mains, desserts, and after-dinner cocktails—clearly investing in a special evening. Yet, while we were still enjoying dessert and sipping our cocktails, the waitress abruptly came over with the card machine, entered our total, and presented it for payment without asking if we were finished. I was still in the middle of my dessert when she snatched my plate away without a word.
To make matters worse, I stepped away to use the restroom with half of my espresso martini still on the table. When I returned, I discovered that my dining companion had been pressured to vacate the table, and my drink had been cleared without giving me the chance to finish it.
We spent £250 for dinner for two people, and the service we received was rushed, dismissive, and far below the standard you’d expect for that price. The lack of care and professionalism left us feeling unwelcome and undervalued. I would not recommend this restaurant and certainly won’t be returning.