Willow Street Pizza & Taproom - San Jose

Willow Street Pizza & Taproom - San Jose 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   San Francisco1則評論

   1.0

   在5天前用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   They sate us at a small table after I made reservations when I asked to move to a bigger table the hostess said no as there was a reservation to sit there. After we ordered at the little table I watched the larger table the whole time and only 2 people were sat at it. Which didn’t make sense as we were a larger party with a reservation. The waiter was amazing though so I feel bad even talking about the beginning experience as he made the rest of the meal worth it.
   

   Willow Street Pizza & Taproom - San Jose已在1天前回覆

   Hi there, thank you very much for taking the time to share your experience with us. While we're very happy to hear you enjoyed your food and waiter, we're very sorry to hear your accommodations were not suitable for your reserved party. Please be rest assured that we will speak to upper management about this to ensure it be handled better in the future, should it ever arise. We appreciate you bringing this to our attention, and if you would like to discuss it further we would be more than happy to do so. Please feel free to call us at (408) 971-7080 and we'll try to make this right for you! Until then, thank you again for sharing your experience with us and please take care!
   

   請問這對你有幫助嗎？

2. K

   Karen VIP

   Central Coast5則評論

   5.0

   在2025年3月8日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent waitstaff. Really good food. Will remain a loyal customer.
   

   Willow Street Pizza & Taproom - San Jose已於2025年3月11日​回覆

   Hello Karen, thank you very much for the great review! We always greatly appreciate your patronage and look forward to many more wonderful visits with you full of great food. We hope to see you again soon!
   

   請問這對你有幫助嗎？

3. A

   Albert VIP

   San Francisco22則評論

   5.0

   在2025年2月2日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   As longtime locals, we can always count on Willow Street for a great meal, excellent service, and a welcoming atmosphere. The service was attentive, the food delicious, and the prices reasonable. You really can't beat the location. A neighborhood gem that we definitely recommend!
   

   Willow Street Pizza & Taproom - San Jose已於2025年2月4日​回覆

   Hi Albert thank you very much for taking a moment to leave such an awesome review! We are always grateful for your patronage and are so thrilled to hear you enjoyed your delicious meals, found our service welcoming and excellent, and find our pricing reasonable. We always strive to serve only the best dishes at affordable pricing and are so glad we've hit the mark. We look forward to seeing you again soon!
   

   請問這對你有幫助嗎？

4. R

   Rosa

   San Francisco1則評論

   5.0

   在2025年1月27日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Reservation was easy. We celebrated my boyfriend's birthday with my two teenaged children. The service was friendly and attentive. The dining room is warm and bright. Food was great, excellent portion size and good value. Nice selection of craft beer. Will definitely come back.
   

   Willow Street Pizza & Taproom - San Jose已於2025年1月27日​回覆

   Hi Rosa, thank you very much for such a great review! We're honored you chose to celebrate your boyfriend's birthday with us and are thrilled you enjoyed your meal and found the service friendly and attentive. We can't wait to see you again and hope it's real soon!
   

   請問這對你有幫助嗎？

5. L

   Lisa

   San Francisco1則評論

   1.0

   在2025年1月24日用過餐

   1. 整體 1
   2. 食物 5
   3. 服務 1
   4. 氛圍 5

   The food and chefs are excellent. The service was not good, we sat for 15-20 minutes without being asked even if we would like water. Two other tables were serviced prior to us. We were not attended to until asked. Not a good experience with wait staff and this is not the first time.
   

   Willow Street Pizza & Taproom - San Jose已於2025年1月27日​回覆

   Hi there Lisa, thank you very much for taking the time to share your experience with us. We're really glad to hear you enjoyed the food but want to apologize on the attentiveness of your server. We always pride ourselves in having efficient and friendly staff and are greatly disappointed to hear we missed the mark during your meal. Please be rest assured we will speak with our staff about this to ensure it will not happen again and sincerely hope you give us another chance to exceed your expectations! If you'd like to discuss more, you're welcome to give us a call at (408) 971-7080 and we'd happy to speak with you. But until then, please take care!
   

   請問這對你有幫助嗎？

6. M

   Maryc VIP

   San Francisco16則評論

   4.0

   在2025年1月20日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Excellent cocktails! Great pizza! Fun atmosphere …
   

   Willow Street Pizza & Taproom - San Jose已於2025年1月27日​回覆

   Hi Mary, thanks so much for leaving such a nice review! We're so happy you enjoyed your pizza and cocktails and our fun atmosphere and look forward to seeing you again soon!
   

   請問這對你有幫助嗎？

7. T

   Tim

   San Francisco20則評論

   5.0

   在2025年1月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food is always delicious. Our waitress was wonderful! We’ve had her before and she is always friendly and attentive. We bought gift certificates for family and this is our go to restaurant.
   

   Willow Street Pizza & Taproom - San Jose已於2025年1月6日​回覆

   Hi there Tim, thanks so much for the awesome review! We always appreciate your patronage and are flattered and honored we're your go-to restaurant. We always pride ourselves in serving delicious food and having attentive staff and are so happy to hear you enjoyed your most recent meal with us. We can't wait to see you and your family again soon!
   

   請問這對你有幫助嗎？

8. J

   Jill VIP

   San Francisco7則評論

   3.0

   在2024年12月27日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 4

   We hadn’t been to Willow Street in a couple years; we used to come more often. The menu has gotten smaller. I didn’t see any seasonal specials like they used to have. No holiday cocktails either. Service was fine, although it did take a long time to get our food once ordered. Food was ok; not as good as in years past. Would like to see the roasted potatoes return that used to come with the salmon….seasonal specials and cocktails, and bring back healthier, GF options.
   

   Willow Street Pizza & Taproom - San Jose已於2024年12月30日​回覆

   Hi there Jill, thank you very much for taking some time to leave us a review! We're disappointed to hear you weren't a big fan of your meal and that it took a bit too long for it to arrive to your table. We also apologize about not having our usual holiday specials and cocktails like before. We're always working on updating & improving our menu and we will certainly take all of your great suggestions into consideration when we next meet with our team about it. We greatly appreciate your time & patronage and do hope we see you again to exceed your expectations!
   

   請問這對你有幫助嗎？

9. K

   Kathryn

   San Francisco1則評論

   5.0

   在2024年12月13日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Booked our work lunch - the atmosphere was so cozy and decorated for the holidays. We were greeted by our server, Ben who was kind and attentive. We started with the Spinach Dip - Soooo good. The bread was freshly baked to order, the dip was complimented by the whole table. Since we came for lunch, we all decided to order the lunch special. So much food! The salads were fresh, crisp, and cold. I had a pasta while my coworkers ordered mini pizzas. Even though the entrees were lunch sized, we all were stuffed. We had refills upon request, and my coworker loved the Iced Tea. Next time we schedule a work lunch, Willow Street will be in the rotation.
   

   • 

   Willow Street Pizza & Taproom - San Jose已於2024年12月23日​回覆

   Hi there Kathryn, thanks so much for taking some time to leave a review for us! We're honored you and your coworkers chose to spend your lunch with us and are so thrilled to hear how much you enjoyed your meals! Ben will also be certainly thrilled to hear your compliments as well, so we'll be sure to tell him about your shout out! Thanks again for stopping by and we can't wait to see you and your coworkers again very soon!
   

   請問這對你有幫助嗎？

10. C

    Cindy VIP

    San Francisco18則評論

    3.0

    在2024年11月13日用過餐

    1. 整體 3
    2. 食物 3
    3. 服務 3
    4. 氛圍 3

    We were disappointed in the food…edible but not flavorful or exciting. The waiter was very nice, but a bit harried. Wait staff didn’t act like they wanted to be there, with coat still on, ready to get out of the building. Just a little underwhelming experience
    

    Willow Street Pizza & Taproom - San Jose已於2024年11月19日​回覆

    Hi Cindy, thank you very much for taking a moment to share your experience with us. We're disappointed to hear you left feeling underwhelmed by our food and service and appreciate you detailing what exactly was wrong with your stay. This way, we are able to address specific points of improvement with our kitchen and waitstaff and will be sure to do so when we next speak with our team. We hope this doesn't discourage you from dining with us again as we would love the chance to exceed your expectations! Until then, please take care!
    

    請問這對你有幫助嗎？