- 整體 1
- 食物 1
- 服務 3
- 氛圍 2
I went to this steakhouse on Valentine’s Day, understanding it would be busy, but the poor experience went far beyond that. I made a reservation three weeks in advance, yet was seated at a high-top table in the bar area—not what you’d expect for a special Valentine’s dinner. Still, we focused on enjoying the evening and overlooked the seating issue.
It took 15 minutes to get drink orders, and when the drinks finally arrived, we ordered an appetizer. The server suggested ordering entrées right away, citing kitchen issues. We agreed, ordering two steaks and three sides. The appetizer (fried goat cheese) took over an hour to arrive and was bland and unappetizing.
After waiting 45 more minutes for our entrées, we asked for an update, noticing others who arrived later had already finished and left. Eventually, we were served bread, which was the best part of the meal—though that could be because we were starving. After more delays, our food finally came, but it was deeply disappointing.
The steaks ($55 each) were thin, overcooked, and not the quality you’d expect at this price point. The risotto was flavorless, the mac and cheese was dry and unremarkable, and the Brussels sprouts were completely raw under melted cheese. For a meal that took over two and a half hours, it was an absolute letdown. Poor food and service at this price are unacceptable, and this was easily the worst high-end dining experience I’ve ever had.