- 整體 3
- 食物 3
- 服務 2
- 氛圍 4
We were excited to try this restaurant, but it was a disappointing dining experience. We arrived 15 minutes before our reservation and were promptly seated. Everything after that was unbelievably slow. It was a VERY long wait for our drinks (we were a party of 2, one was wine so not complicated). We ordered an appetizer and that was good, but again very slow. We each ordered a steak and shared a vegetable. The steaks were delivered on a plain white plate with nothing else. We are used to nice steakhouses having sides be ala cart, but usually they do something to make it look nicer than a slab of meat in the middle of a plate. When the server brought our steaks out he said there weren’t any clean steak knives but they would bring them out shortly (never actually got them).
The steaks were fair, not amazing (one overcooked some), pretty bland. The gentleman at the table beside us had asked for steak sauce and they said they didn’t have any.
The second round of drinks (two glasses of wine) came long after we ordered them and because we were going to a show next door, we didn’t even have time to finish them.
For the price point, the service and food just didn’t deliver. The restaurant was busy, but not totally full so I’m not sure why everything was so slow.
The manager did come around to introduce herself, but it would have been nicer for her to focus on making sure things were more efficiently run or at least explain why everything was so slow. Thank goodness we arrived early and asked for the check as soon as our entrees arrived or we would have been late for our show.
Wissota Chophouse - Ottumwa已在6天前回覆Thank you so much taking the time to write a review. We appreciate the feedback.