OT
OpenTable食客
New York City1則評論
- 整體 2
- 食物 2
- 服務 3
- 氛圍 3
I really don’t write bad reviews. I like to give restaurants the benefit of the doubt and generally don’t like to have their record tarnished by what might by a singular “off” night. That being said, I felt the need to share what my experience was here, as, at their price point, it just seems wrong to have certain aspects of the dining experience be that far off. In terms of the good: the hosts were lovely - they asked if it was a special occasion (it was - a milestone birthday celebration.) The bussing staff / table runners were also great - diligent, attentive, knowledgeable as they explained the dishes. Our waiter was also quite lovely and attentive - at least during the first half of our dinner. The second half we felt a touch neglected. The appetizers (Mercato salad and stracciatella) were fantastic. Genuinely would order either again. Now for the not so great: all three of the pasta dishes we ordered came out cold. As in not even lukewarm. We ordered the white bolognese, the seafood pasta, and the risotto. The white bolognese was the best of the three dishes though wasn’t really spectacular. The seafood pasta was painfully over-salted. All three of us tried some then decided we couldn’t get through it without a struggle. The risotto was also over-salted, though much less severely than the seafood pasta. We then had the sea bass, which was fine. Again unremarkable.. Far from the ranks of the “oh that’s good” fish I’ve had at restaurants lately (and at 48 dollars for the plate no less.) While from Nashville originally, I now live in Manhattan. This restaurant is charging slightly more than Manhattan prices for their dishes. I think to do so fairly, I expect something great.. or at the very least nothing to be terrible. Had someone asked how the pasta dishes were, we would’ve told them. After this experience, I’m afraid I would never go back to this restaurant. It felt like a massive waste of money. And at that price point, you’ve just got to deliver better.
Yolan已在2天前回覆Thanks for visiting us at Yolan. We're glad to hear that you enjoyed our Mercato salad and stracciatella appetizers. We sincerely apologize for the rest of your experience, as we deeply regret that all three of your pasta dishes were not up to par. We take your comments seriously and will ensure better attention to salt levels in the future. We're glad that you found the seafood pasta and sea bass fine. We hope to have the opportunity to serve you again and provide a better experience.