- 整體 1
- 食物 2
- 服務 1
- 氛圍 4
Even though every element of the night have had to be misunderstandings it couldn't be saved by two glasses of wine on the house and a free dessert.
My partner and I both ordered the chef's 3 course menu, but we got one to share. Considering this is a place serving tapas we didn't think much of it, until we felt the need to ask our waiter if it was really meant to be served like this, at the time we were about done with the main course.
We got a wrong bottle of wine but that was quickly corrected. Though I will still say, that when you are dining at a place that keeps the wine for you throughout the meal, the waiter will have to be more observant of the glasses, that stood empty for maybe 10 minutes at the time.
The entre and starer were honestly plane and a bit boring. The main course were fish with some mashed potatoes and caramelized onions..., the fish were unfortunately overcooked. But regarding the unfortunate level we experienced, we consider ourselves lucky since we only got food for one.
I can hardly believe this is how the level and quality normally is. And I'm sure the whole experience is strongly affected by language barriers and general miscommunication between us and our waiter. She did try to make it up to us with a dessert for each of us and some polish sweet wine, but in the moments we questioned the different issues of the night she unfortunately seemed a bit aggressive and arrogant.
The feeling of arrogance seemed deeply rooted in the whole experience starting from the ground floor and followed up to the 32nd floor where the elevator stops. My partner and I were a bit early for our reservation at Treinta Y Tres, so we asked the waiting staff in the restaurant below if we could buy a glass of wine or a quick beer in the bar. But we weren't allowed since you needed a reservation.
Unfortunately just a bad experience start to finish.