Roy's Bonita Springs

Roy's Bonita Springs 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. H

   Hugh VIP

   Hawaii38則評論

   4.0

   在2天前用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 4
   4. 氛圍 2

   Always pleased to visit this Franchise of the Roy’s system. Good decor, traffic pattern, and not packed in like many restaurants in this part of the State. Fresh and well maintained. Was welcomed and seated promptly. Heide took good care of us. Wife had Mac-Crusted Mahi-Mahi and I had the Fillet. Her entree was perfect. My fillet had to be sent back as it was not grilled medium but rare by the Chef. Manager came to apologize and made sure everything was going to be ok. Once returned, entree was perfect.
   

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2. L

   Lauren

   Naples1則評論

   2.0

   在2天前用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 4

   The evening started out with a limited menu due to it being Easter. They had many less items than they normally have on their menu. There was nothing New added. It was just cut to a smaller menu. I walked in, and there was a bug in my water glass. One of the reasons I love coming, is because my daughter can get salmon from the kids menu. But tonight, the menu choices for children were things such as macaroni and cheese and chicken fingers. This is fine, but not when you choose an upscale restaurant for Easter dinner. Especially when the chicken fingers she had to choose were of poor quality, and so thickly breaded, she could barely chew them . We ordered bread as an appetizer, and it never came. When we asked about it, they told us that it was not on the menu due to the limited menu choices. OK, but then why did you allow us to order it? We also saw other people at other tables eating bread.  My husbands Sea Bass was very well prepared. My tofu meal was undercooked and sitting in a soupy liquid.  we also ordered three soufflés when the waiter brought one for my daughter, It was smashed, and the liquid was flowing all over the already melted ice cream. He made the comment. “Well, this one already popped, but it will still taste good.” my daughters kids meal was supposed to come with an ice cream Sunday. It was never brought out and we were never asked if we even wanted it.  Nothing really tremendously bad happened. But when you’re spending this much money for food, especially on a holiday. You expect it to be quality. We left feeling disappointed. The manager wasn’t very helpful and just made excuses about it being a limited menu due to Easter. Unfortunately, this restaurant has seemed to go downhill a bit. It has been one of our favorite places for years, but the quality is just hit or miss . When you’re paying prices for quality dining, you hope for something more consistent. We probably will not return.  
   

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3. N

   Nancy

   New York City4則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Enjoyed a fantastic Easter brunch with family. Great service, food and drinks. I almost forgot how much I loved going to Roy’s in Southern California.
   

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4. G

   Geoffrey VIP

   Orlando2則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 2

   We waited 30 min. to get water (sparking). Another 20 to get our cocktails. We sent them back because they had obviously set at the bar for 30 minutes. We have been coming here for 2 decades…what a disappointment. We had 3 different servers and the manager came over 3 times. $52 entrees…with fast food service. Food was average at best. Thanks for free dessert to try and make up for the evening. Bill was $460.00. What a miss. We wont be back
   

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5. C

   Carolyn

   Naples2則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Roland was our server and he was great! The food was excellent, the entire staff and manager were friendly and attentive. It was a wonderful dining experience and we will definitely be back to Roy’s soon!
   

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6. M

   Matt VIP

   New York City2則評論

   2.0

   在2025年4月14日用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 3

   Our second visit to Roy’s will be our last. We had a poor experience a couple of years ago, but decided to give Roy’s another shot. Unfortunately, the food was average and everything from being seated, to having the table set, to being able to order and receive our food was painfully slow. They seem to have significant staffing and execution problems. They are too many other great options in the area to waste our time and money at Roy’s.
   

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7. J

   John VIP

   New York City28則評論

   5.0

   在2025年4月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had another beautiful anniversary dinner last night. Food was delicious and service fantastic.
   

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8. s

   steve

   Naples50則評論

   2.0

   在2025年4月13日用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 1
   4. 氛圍 3

   At one time this place was wonderful. Not so much anymore. The chief and I brought our family and sat outside. Waited a long time just to get menus. Long time for drinks too. Food was ok but really nothing special. They used to be known for their butterfish. I had that and the short rib combo. Wont go back for a while.
   

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9. A

   Art

   Naples5則評論

   5.0

   在2025年4月10日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Great place for a birthday celebration! Food and service were 5-star. The little special things for my 9-year old granddaughter pleased her parents.
   

   Roy's Bonita Springs已於2025年4月14日​回覆

   Aloha Art, Thank you for your review of Roy's Bonita SPrings. We hope to welcome you back soon! Mahalo!
   

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10. C

    Christine VIP

    New York City2則評論

    5.0

    在2025年4月9日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    We never have a bad meal at Roy's and tonight was not any different. We were a table of 4. We all ordered off the Pre Fixe menu. Everything was delicious. Our server Kelly was very attentive and personable and always with a smile. I would highly recommend Roy's Restaurant of Bonita Springs.
    

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