Roy's Waikoloa Bar & Grill

Roy's Waikoloa Bar & Grill 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. OT

   OpenTable食客

   Sacramento1則評論

   2.0

   在2天前用過餐

   1. 整體 2
   2. 食物 3
   3. 服務 1
   4. 氛圍 2

   Poor service. Overpriced- even when compared to other touristy restaurants nearby. Extremely loud. Only bright spot for us was the Butter fish.
   

   請問這對你有幫助嗎？

2. J

   John VIP

   Denver40則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 1
   4. 氛圍 3

   Great food… service terrible! Worst wait staff ever !
   

   請問這對你有幫助嗎？

3. F

   Fay

   San Francisco4則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 2

   Our server was amazing. We loved him and he provided top notch customer service. We were lucky to have had him two years in a row. I apologize but I cannot remember his name. He is a waiter and he also bartends. The food was delicious. Our only issue was screaming child but we realize there is not much that the staff can do about that!!! We highly recommend Roy's.
   

   請問這對你有幫助嗎？

4. BR

   BigRik

   Phoenix18則評論

   5.0

   在5天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Roy’s is always great. Scott, the manager greeted us as we came in. We had had a birthday dinner a few days previously. Julian, our waiter, was animated as before. Apps and wine was our choice this night. Everything was as expected. Perfect! This is our go to for fine or casual dining on the Big Island.
   

   請問這對你有幫助嗎？

5. J

   Joseph VIP

   Washington DC18則評論

   2.0

   在5天前用過餐

   1. 整體 2
   2. 食物 5
   3. 服務 1
   4. 氛圍 2

   Our experience was likely jaded by the poor service. We arrived and waited 10 minutes to be asked for drinks. After looking at the menu, we ordered and waited another 20+ minutes for our salads to arrive. We needed to ask another waiter to see about refreshing our drinks. We waited another 40 minutes for our meals to arrive even though several other tables that arrived after us were served both salads and dinner. We noticed several other tables were told about specials and dessert options that needed to be ordered at the same time as dinner. Definitely not very good wait service.
   

   請問這對你有幫助嗎？

6. OT

   OpenTable食客

   Phoenix1則評論

   3.0

   在6天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 3

   Seated 15 min after our reservation time. Another 10 min until our waitress came by. Ordered all our food and drinks immediately. Dinner came out before any sodas or bar drinks. Immediately asked if we’d like dessert when our food arrived. Waitress was just flustered the whole time, the few instances we saw her. For a restaurant at such a high price point, a calmer more professional experience was expected.
   

   請問這對你有幫助嗎？

7. A

   Angela

   Richmond2則評論

   3.0

   在6天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   I was celebrating my birthday and they brought me a dessert a separate dessert plus the one that I chose from the menu instead of providing the one I chose on the house. They did not wish me a happy birthday or sing. I had to ask our server to bring a fresh coke, etc. they were scarce; poor service.
   

   請問這對你有幫助嗎？

8. M

   Mako VIP

   Los Angeles2則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Thank you very much for making our dinner special by accommodating our request on the menu! My granddaughter gave you a 5 star which is hard to do!!
   

   請問這對你有幫助嗎？

9. M

   Michael

   Hawaii6則評論

   2.0

   在7天前用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 1
   4. 氛圍 4

   Waiter did not bring rice that was that was requested. Ordered sherbet and waiter forgot to bring it. Worst service in twenty years of dining at Roy’s
   

   請問這對你有幫助嗎？

10. k

    karen VIP

    San Francisco19則評論

    5.0

    在2025年3月9日用過餐

    1. 整體 5
    2. 食物 4
    3. 服務 5
    4. 氛圍 5

    Our service was over the top. The view of the man made lake was wonderful. Ordered the pineapple upside down cake. Bummer, it was not hit when it arrived. But, we were taken care of. The blue cheese dressing was tasty.
    

    請問這對你有幫助嗎？