- 整體 1
- 食物 1
- 服務 1
- 氛圍 2
I must start with saying we had a selection and chose Rusty’s Bistro, drove an HOUR to get there, had reservations and when we arrived were told they were behind and had to wait 30 minutes to be seated. Every lady that was seated got a rose, except me, no biggie, but be consistency was absurd. Sat down, saw the terrible menu selection that consisted of only 4 dishes to choose from, 3 which were seafood and only one steak option which was for 2, so my poor husband got stuck with steak as I don’t eat seafood, not to mention we both had to settle on temperature as we both like completely opposite temps. The sides were non-negotiate and again, something I do not eat and am allergic to (mushrooms). It took the waitress 30 minutes to bring our drink order and then another 20 minutes before our food order was taken. From that point it took 30 minutes to get our bowl of salad and bread that should have been at the table when we sat down. Our main course took a good hour to come out and lacked flavor. I must mention during that entire time we waited our waitress NEVER checked on us or our empty drinks. Food was dropped off by someone else, who didn’t even bother to ask if we needed something else or if the temp looked ok, etc. She also walked by several times after we got our food and didn’t bother to stop and ask about our meal also. When the dessert came, she literally was moving so fast she dropped the plates and walked off, again, didn’t ask how things were or if we needed anything. I must mention they ran out of what dessert my husband originally ordered and the remaining options were not of his desire. Finally when she came by to ask how dessert was, we asked for our check as we were and had been beyond ready to leave. Lastly, Managers were also checking on all tables service, except ours. The most disappointing experience I have ever had in my life, literally, my life and $180 for 2 people on such crap service and food is a true disgrace! Terrible!!
