- 整體 1
- 食物 3
- 服務 1
- 氛圍 2
When making reservations on open table , we viewed the menu and decided that the pricing was good for what we wanted. We ordered our food and drinks, our waiter barely came to the table after the food was served. We then asked for our bill and it was supposed to be about $60.00 dollars plus tip. Instead it was $78.00 without a tip. I ask to talk to a manager, I showed him the prices on the Open Table menu showing the prices on Open Table and he said that he would not honor those prices and that Open Table should update their pricing and that’s not the restaurant’s problem. The waiter would have gotten about an $18.00 tip, however not honoring the price, he got nothing.By the way the waiter was the manager. When we walked out the front door, the waiter/manager came out the front door and yelled at us as we were walking to our car. Very unprofessional and now I will never go back to that restaurant, and most likely will not use Open Table anymore.
Scusa Italian Ristorante已在6天前回覆Dear Lewis,
Thank you for bringing it to my attention that the menu shown on open tables was an old menu from 2022. I have since reached out to OpenTable to fix that. The physical menu you ordered from, as well as our website does show current and accurate pricing. Thanks for your feedback