- 整體 4
- 食物 4
- 服務 2
- 氛圍 4
We arrived for our reservation on time, but had to wait about 10 mins to be seated. Realizing it is a Saturday night this is expected. We were sat and greeted by our server Arion who was very friendly, and took our drink order and answered our questions. I forgot to order my drink neat, so when it arrived I asked if I could get it served in a martini glass. He was accommodating and took the cocktail, however returned with it the same saying the bar was out of martini glassed? We ordered our appetizer when he brought our drinks. He did not take our dinner order until after we were finished with our appetizer, and waiting about 10 minutes. Needless to say we waited quite a bit of time before our entrees were served. He was absent most of the night. We had to ask when we would receive our meals because it was quite a while we sat. Our meals were served by someone else. He visited just after and asked how everything was realizing we had not even taken a bite yet. Then we hardly saw him. We sat with our empty plates for a while and could not flag him to get our check. We had to ask someone else to find him for us. Once again, I realize it was a Saturday night, so maybe he was a bit overwhelmed? I share as constructive criticism only. In addition when I went to use the rest room the TP suspenser was completely empty. I did mention to Arion and he said he would notify the hostess station. The food was delicious as always. I have frequently your restaurant for many years and this is the first time this has happened. I hope this review helps in addressing some of my concerns.