Shanghai Terrace

Shanghai Terrace 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Julie VIP

   Chicago7則評論

   3.0

   在1天前用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I made reservations five weeks ago for Saturday night of Easter weekend at Shanghai Terrace. Confirmed them as well. We arrived on time for our table at 7:30pm and were told that we were going to be seated in the Lobby dining room and not in the restaurant. When I said no, we had a reservation for the restaurant, we were told the next available table in the restaurant was 8:45 and were told to go to the Z Bar for a drink. Also were told by the hostess we had signed up for the Lobby dining. Absolutely was untrue. Would never have done that. Had an email to prove it as well. Lobby dining nothing special and a different restaurant. Had dinner after 9:00pm in the Shanghai restaurant finally. Am sure our 7:30 table was given to a guest staying in the hotel at the last minute. We live nearby so we’re not guests. Very unprofessional and extremely inconsiderate in the way everything was handled. Will not be dining there again.
   

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2. B

   Brian VIP

   Chicago3則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Place and food are always awesome. Max might be the best waiter in Chicago.
   

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3. T

   Tom

   Chicago2則評論

   4.0

   在3天前用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 5
   4. 氛圍 1

   The service was great but they stuck us in the main lobby of the hotel which is vast and was empty so the experience was not what I had expected. I brought a guest from out of town and they were disappointed that we had to sit in a huge empty room.
   

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4. G

   Giuseppe VIP

   Chicago3則評論

   5.0

   在2025年4月13日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The best hospitality in the city. Always attentive to details.
   

   Shanghai Terrace已在7天前回覆

   Dear Giuseppe, Thank you for sharing your review of Shanghai Terrace. We are humbled to read your kind words, and we hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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5. R

   Russell VIP

   Raleigh16則評論

   5.0

   在2025年4月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The restaurant is a little hard to find in the hotel but well worth the effort. We and friends had a wonderful meal. What great service!!! Get the crispy shrimp and any of the dim sum. Take your time and enjoy. You will definitely want to come back.
   

   Shanghai Terrace已於2025年4月8日​回覆

   Dear Russell, Thank you for sharing your kind review of Shanghai Terrace. We are pleased that you and your friends enjoyed your meal. Thank you for your compliments of the service provided by our staff as well. We hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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6. J

   Jon VIP

   Chicago9則評論

   5.0

   在2025年4月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Perfect again. The Peking duck is delicious. I also enjoyed the stir fried bok choy. But the food highlight this time was the Kung Pao chicken (recommended by Max, on my previous visit). Service was excellent, this time by Paula (with occasional visit by Max as bonus). Hope to return to Chicago soon with my wife so that she can experience the perfection.
   

   Shanghai Terrace已於2025年4月4日​回覆

   Dear Jon, I'm happy to hear you found a new favorite, the Kung Pao chicken, to add to your other favorite dishes. I'll share your service compliments with Paula and Max. We look forward to welcoming you and your wife to Shanghai Terrace soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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7. M

   Marcelo

   Chicago2則評論

   5.0

   在2025年3月31日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent as usual !!! Amazing food and great service !
   

   Shanghai Terrace已於2025年4月1日​回覆

   Dear Marcelo, Thank you for sharing your kind review. We are delighted that you have enjoyed your dining experiences at Shanghai Terrace, including the food and service. We hope to welcome you back for another meal soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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8. A

   Angela VIP

   大波士顿34則評論

   3.0

   在2025年3月26日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 3
   4. 氛圍 3

   Food was flavorful although didn't come out steaming hot, as all Chinese food should be served. Peking duck was authentic and the stir-fried green beans were lovely with garlic. Service was friendly but a little overbearing (insisted on serving food on my plate rather than allowing me to eat at my own pace). Otherwise, the menu was a bit limited. Would I return? Not likely, there are many other choices on Chicago to try!
   

   Shanghai Terrace已於2025年3月28日​回覆

   Dear Angela, Thank you for taking the time to share your review. I am disappointed to read about the temperature of the food and your concerns with the service. I am pleased to read, however, that you enjoyed the Peking duck and green beans. Should you be open to it, I would love to speak with you directly about your experience, as we are always striving to improve for our guests. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

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9. S

   Sandra VIP

   Chicago136則評論

   5.0

   在2025年3月26日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Impeccable service! Amazing ambiance! Excellent food! Brian assisted us and made my birthday memorable!
   

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10. d

    daniel

    Chicago1則評論

    5.0

    在2025年3月26日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    Excellent! Especially the service and hospitality. So many places lack this since 2020. So grateful!
    

    Shanghai Terrace已於2025年3月27日​回覆

    Dear Daniel, Thank you for sharing your kind review of Shanghai Terrace. We are pleased to read that you enjoyed the service provided by our staff, and we hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
    

    請問這對你有幫助嗎？