- 整體 1
- 食物 3
- 服務 1
- 氛圍 3
There is a sign right before you walk in, stating that, instead of tipping your server there will be an automatic 20% added to your bill for service. OK - that's fine. However, what this actually means is: good luck with our service. For my daughter's birthday, we took her and a few of her friends. We got separate tables and different waiters, but they were just 1 table over from my wife and I. In the time it took for my daughter's table to order (and receive) their drinks and appetizer...we hadn't even gotten to order our drinks. The manager managed to walk past us twice during this time when we just had water and ask "how everything was?" I'm not even sure he looked down at the table. 15 minutes into our visit, we finally got to order - by this point we opted out of getting alcohol or appetizers. Not soon after we placed our order, the manager walked past again to ask "how everything was tasting." What? The next time he did this was about 10 minutes later when our food still hadn't come. I didn't answer and he literally, because what could I say "the water is great?" so he just stood there and asked the question again louder. You'd think I'm kidding, but when the food arrived, he immediately came back over and asked "how is everything tasting." We literally just got the food. After our daughter received her birthday ice cream treat, my wife tried to flag down the waiter to tell him we would go ahead and order a dessert. Nope...he just walked right past her. They got that 20% tip though...