The Black Swan Ockham

The Black Swan Ockham 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. a

   andre

   Surrey1則評論

   2.0

   在7天前用過餐

   1. 整體 2
   2. 食物 1
   3. 服務 3
   4. 氛圍 3

   The staff and the setting were ok but the quality of the food and the standard of the cooking was very poor
   

   The Black Swan Ockham已在2天前回覆

   Dear Andre, We are very sorry to hear you didn't enjoy your meal with us. We cook only fresh food and if you mentioned anything during your visit, we would've replaced your meal as we take pride in making each customer happy. Many thanks, Diana
   

   請問這對你有幫助嗎？

2. OT

   OpenTable食客

   West Sussex1則評論

   5.0

   在2025年3月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lovely Sunday lunch - the service is always brilliant and they are excellent with my dad who has limited mobility
   

   The Black Swan Ockham已於2025年3月2日​回覆

   Dear Anonymous, Thank you so much for your review!! We hope to see you again. Many thanks, Diana
   

   請問這對你有幫助嗎？

3. P

   Paula

   Bath1則評論

   5.0

   在2025年3月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing food and good value for money food, staff so accommodating
   

   The Black Swan Ockham已於2025年3月2日​回覆

   Dear Paula, Thank you so much for your kind review. We hope to see you again soon!! Many thanks, Diana
   

   請問這對你有幫助嗎？

4. S

   Sally

   London2則評論

   5.0

   在2025年2月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I met up with my friends for a meal at the Black Swan . The food and service was excellent. The staff went out of their way to accommodate any requests we made . We would all highly recommend The Black Swan .
   

   The Black Swan Ockham已於2025年2月26日​回覆

   Dear Sally We are glad you enjoy your meal. We hope to see you soon again Stef
   

   請問這對你有幫助嗎？

5. G

   Graham

   Surrey1則評論

   5.0

   在2025年2月21日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   We all had different dishes, yet each one was presented well, and the food was excellent. We will be returning.
   

   The Black Swan Ockham已於2025年2月25日​回覆

   Hi Graham , Thank you very much for your beautiful review, I will pass onto the team Many thanks Barbara
   

   請問這對你有幫助嗎？

6. F

   Fred

   Surrey1則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Very good pub with a great menu of classics and more modern dishes giving a good choice. We were not disappointed and will go back
   

   The Black Swan Ockham已於2025年2月16日​回覆

   Thank you for the kind words Fred, We are thrilled that you enjoyed your visit and look forward to seeing you again soon. Kind Regards The Black Swan
   

   請問這對你有幫助嗎？

7. J

   Julia

   London1則評論

   5.0

   在2025年2月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Had a lovely afternoon with a friend. Food was great. Atmosphere was cosy and we were able to chat easily. Service was very good Thanks Black swan
   

   The Black Swan Ockham已於2025年2月16日​回覆

   Thank you for the lovely review Julia. We hope to see you again soon Kind Regards The Black Swan
   

   請問這對你有幫助嗎？

8. P

   Paul

   Dublin1則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Good food, great service, would definitely go back again in the future.
   

   The Black Swan Ockham已於2025年2月20日​回覆

   Hi Paul, Thank you for the lovely review and we look forward to hosting you again soon! Kind Regards The Black Swan
   

   請問這對你有幫助嗎？

9. C

   Christy

   London3則評論

   3.0

   在2025年2月14日用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   Lovely dinner and great service. Only reasons for 3 star review is that firstly, a 12.5% tip is automatically added.. I like to decide what tip I feel is deserved, not have it decided for me! And secondly, the menu (Valentines menu) was incredibly basic which was a shame. I wouldn’t return simply due to the tip issue, I find that shocking.
   

   The Black Swan Ockham已於2025年2月16日​回覆

   Hi Christy, Please understand that on the bottom of all our menus that it is stated that a discretionary service charge is added to all bills that receive table service. If this would have been an issue we would have more than happily removed this for you on the day as it is down to the discretion of the customer whether they wish to pay this. We do hope however you received the great service we strive for. Kind regards The Black Swan
   

   請問這對你有幫助嗎？

10. D

    David

    Surrey1則評論

    5.0

    在2025年2月14日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    We came to the Black Swan having passed it by, many times whilst travelling to a favourite dog walking area. We kept saying we must go there for a meal some time. Well today we did, and will definitely be returning. The service was excellent as was the meal, we had a Valentine Special, haunch of venison.
    

    The Black Swan Ockham已於2025年2月16日​回覆

    Thank you for the lovely review David! It was a pleasure to serve you both and the canine friends. Kind Regards The Black Swan
    

    請問這對你有幫助嗎？