The Churchill Bar & Terrace - Hyatt Regency London

The Churchill Bar & Terrace - Hyatt Regency London 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Mezo

   London4則評論

   5.0

   在2025年2月14日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Fantastic experience each time we go there. Very cosy, nice service! One of favorite places in london to chill in good ambiance. Always nice crowd.
   

   The Churchill Bar & Terrace - Hyatt Regency London已於2025年2月17日​回覆

   Dear Mezo, Thank you very much for taking the time to leave your review to share your recent experience with us. We are glad to know that you enjoy the service and ambience. I will share your comments and good words with the rest of the service team. We hope to see you again. Best regards, Fabio Biasibetti F&B Manager
   

   請問這對你有幫助嗎？

2. J

   Jason VIP

   Phoenix45則評論

   3.0

   在2024年10月12日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 4

   Over priced. Better value elsewhere. Cool looking.
   

   請問這對你有幫助嗎？

3. RP

   RobinP

   San Francisco20則評論

   1.0

   在2024年7月19日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 1

   Terrible overpriced for what they provide. A cigar I regularly purchase for $12US was $65 pounds. All alcohol was also terribly overpriced. Just go to a neighborhood pub instead.
   

   請問這對你有幫助嗎？

4. r

   rakibuli

   London36則評論

   5.0

   在2022年11月25日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Love it. Coming again next week
   

   請問這對你有幫助嗎？

5. ML

   MartinL

   Central Coast34則評論

   5.0

   在2022年11月5日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food and service
   

   請問這對你有幫助嗎？

6. A

   Andes

   London5則評論

   1.0

   在2022年10月29日用過餐

   1. 整體 1
   2. 食物 2
   3. 服務 1
   4. 氛圍 1

   Very poor service. It was brother and sister-in-laws wedding anniversary but staff did not mention this when we arrived (despite saying this when I booked table) and then waitress kept on forgetting our drinking order and did not apologise when raised with her and a staff member and blamed it on being busy, when the reality was that there were only a handful of people in the bar! Given the prices (which i don't mind of the service is decent) you expect more from the staff and therefore I felt unable to leave a tip which is usual for me but I was embarrassed as I had spoken so highly of the bar to my brother and his wife, and felt let down. Sorry but I cant see myself returning anytime soon...
   

   The Churchill Bar & Terrace - Hyatt Regency London已於2022年11月15日​回覆

   Dear Andes, Thank you for visiting with us and taking your time to share the feedback about your experience . I’m sorry to hear that you have been disappointed by the Churchill bar Team. Please allow me to express my apologies for the inconveniences you experienced while visiting us .We have noted your comments and shall be sharing these with Team and establish the necessary measures to avoid similar situations. Thank you once again for feedback in order for us to further improve our services.
   

   請問這對你有幫助嗎？

7. RW

   RobertW

   London18則評論

   5.0

   在2022年10月15日用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 5
   4. 氛圍 4

   What made the night was the service by Costas Kostas, very attentive and really humble in looking after us. You can see he was serving everyone with the same positive attitude to make everyone feel welcome. Some of the other guys had the judgemental persona in them, trying to make us spend more. You sense it in the way they speak to you. 6 stars for Costas! The others... Well, maybe they had a bad day or generally are like that.
   

   The Churchill Bar & Terrace - Hyatt Regency London已於2022年10月19日​回覆

   Dear RoberW, Thank you for sharing your exceptional experience and kind words .I shall be sharing with the team members your kind comments. I am confident these shall further motivate and guide them in their efforts to exceed guest’s expectations. On behalf of our entire team thank you once again and looking forward to welcome you back in the near future.
   

   請問這對你有幫助嗎？

8. RU

   RupenU

   London2則評論

   5.0

   在2022年9月17日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Went there to celebrate my birthday it was amazing thank you to Roberto for the great advice and awesome service
   

   The Churchill Bar & Terrace - Hyatt Regency London已於2022年9月27日​回覆

   Good afternoon, Thank you very much for taking the time to leave a feedback about your recent dining experience. We are grateful for your kind words. We shall be sharing with the team members your comments. I am confident these shall further motivate and guide them in their efforts to exceed guest’s expectations. Our efforts will be always to exceed your expectations at all times. On behalf of our entire team, we looking forward to welcome you in our restaurant again in the near future.
   

   請問這對你有幫助嗎？

9. GD

   GeorgeD

   London3則評論

   1.0

   在2022年8月27日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   Poor service. Low options in food menu. Is declining in overall performance.
   

   The Churchill Bar & Terrace - Hyatt Regency London已於2022年9月27日​回覆

   Good afternoon,I’m very sorry to hear that you have been disappointed by the Churchill bar Team. Kindly accept my sincere apologies for the shortfall of the services, I hope this experience didnt deter you to visit us again.We are looking forward to welcome you back again and we would make every effort to demonstrate to you the levels of service we truly aspire to. Kind Regards, The Churchill bar team
   

   請問這對你有幫助嗎？

10. G

    Greg

    London2則評論

    5.0

    在2022年8月17日用過餐

    1. 整體 5
    2. 食物 3
    3. 服務 5
    4. 氛圍 5

    Great service. thank you much for a splendid birthday evening
    

    請問這對你有幫助嗎？