The Lobby

The Lobby 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. J

   Jennifer VIP

   Chicago40則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great service and excellent Caesar salad. Very nice quiet experience.
   

   The Lobby已在今天回覆

   Dear Jennifer, Thank you for taking the time to share your review. We are pleased to read that you enjoyed your dining experience at The Lobby, including the service and Caesar salad. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   請問這對你有幫助嗎？

2. N

   Natalie

   Chicago3則評論

   5.0

   在2025年4月4日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Food was fabulous, light and airy atmosphere, very attentive staff, and I loved the violinist and cellist that played during my lunch :)
   

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   The Lobby已於2025年4月10日​回覆

   Dear Natalie, We are pleased to read that you enjoyed your dining experience at The Lobby, including the food, atmosphere and service. Thank you for sharing your review. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   請問這對你有幫助嗎？

3. L

   LINA VIP

   Chicago70則評論

   5.0

   在2025年4月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I love the lobby when I want a posh, quiet place for a chill celebration or a nice conversation. Food is delicious and the service wonderful. A bit pricey but hey, it’s the Pen.
   

   The Lobby已於2025年4月8日​回覆

   Dear Lina, We appreciate your kind review of The Lobby! Thank you for sharing your compliments. We hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   請問這對你有幫助嗎？

4. M

   Mely VIP

   Chicago29則評論

   5.0

   在2025年4月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   I started going again to The Lobby since I came back from a junket trip. Have tried other venues and I keep circling back to my fave: The Lobby, for wonderful service and ambience.
   

   The Lobby已於2025年4月4日​回覆

   Dear Mely, So glad to hear you keep coming back and that you have enjoyed the service and atmosphere. We look forward to welcoming you again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   請問這對你有幫助嗎？

5. M

   Michael VIP

   Chicago10則評論

   3.0

   在2025年3月29日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 2
   4. 氛圍 5

   Food was cold. Tea was teabags not loose leaf. This has happened past 2 times. Things have changed here. Room is still gorgeous. Food quality has diminished.
   

   The Lobby已於2025年4月1日​回覆

   Dear Michael, I am concerned to read about your recent dining experiences at The Lobby. I would love to speak with you directly, should you be open to it, as we are always striving to improve for our guests. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   有1​人認為這對他/她有幫助

6. M

   Mely VIP

   Chicago29則評論

   5.0

   在2025年3月24日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent service from concierge to staff. Always a pleasure when they acknowledge my absence. I feel at home at The Lobby! I highly recommend to everyone!
   

   The Lobby已於2025年3月25日​回覆

   Dear Mely, Thank you for your kind recommendation of The Lobby! We are delighted that you have enjoyed your dining experiences at The Lobby and that you feel 'at home'. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   請問這對你有幫助嗎？

7. MO

   MOLLYCAKES

   Chicago33則評論

   3.0

   在2025年3月19日用過餐

   1. 整體 3
   2. 食物 1
   3. 服務 2
   4. 氛圍 5

   Mushroom risotto was dry and undercooked. Service was not attentive. Embarassing with a guest
   

   The Lobby已於2025年3月25日​回覆

   Dear Mollycakes, Thank you for taking the time to share your review. I am disappointed to read about the lapse in service that you experienced, as well as your concerns with the mushroom risotto. Please accept my sincere apologies for this. I would love to speak with you directly about your experience, should you be open to it. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   請問這對你有幫助嗎？

8. M

   Margaret

   Chicago6則評論

   5.0

   在2025年3月12日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Our server was just wonderful! So patient and kind! A very gracious gentleman from Guatemala.
   

   The Lobby已於2025年3月13日​回覆

   Dear Margaret, Thank you for your compliments of your server at The Lobby. It is wonderful to read that he made a memorable impact on your dining experience. We hope to welcome you back for another meal soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   請問這對你有幫助嗎？

9. M

   Michael VIP

   Chicago19則評論

   5.0

   在2025年3月12日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Also a perfect dining experience. Great food, professional staff and great ambiance. Great waiters....Aida, Leo, Ray and Ulvado.
   

   The Lobby已於2025年3月13日​回覆

   Dear Michael, We are delighted to read that you enjoyed your dining experience at The Lobby. Thank you for your kind compliments of our staff. We hope to welcome you back soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   請問這對你有幫助嗎？

10. A

    Anne VIP

    Chicago6則評論

    4.0

    在2025年3月8日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 3
    4. 氛圍 5

    Service was much slower and less attentive than usual.
    

    The Lobby已於2025年3月13日​回覆

    Dear Anne, I am disappointed to read about the lapse in service that you experienced at The Lobby. Please accept my sincere apologies for this. I would love to speak with you directly, should you be open to it. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
    

    請問這對你有幫助嗎？