- 整體 3
- 食物 5
- 服務 1
- 氛圍 3
The food. And ambiance were great.
While the service from Sever was lacking enormously.
Drinks for table of 6 adults and one child took for ever to come, the server brings the drinks and just walks away from the table without asking if we were ready to order, comes back 5 minutes later to take the order, then once the food came to the table never came to ask if everything was ok, he only checked on us once to see if we needed any tortillas, and then never came back to the table again, we had to catch him passing by, to ask for him refills or tortillas, then another guy bussing a table, overloaded the tray and as passing by the table, spilled over a few glasses of water, water splashed all over the floor, I, and my mother, no apology from the gentleman at the moment, not until much later after someone else cleaned up everything.
With all said, very poor Service!
Uncle Julio's - Fairfax Corner已於2020年3月11日回覆Hello,
Thank you for your review and we apologize to hear that we missed the mark on providing you with exceptional service during your recent visit. We thank you for providing this feedback and have forwarded this to our teams to address. We look forward to the opportunity to serve you again for a 5-star experience in the future.
Thank you,
Uncle Julio's